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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3074 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Ultra 4K Streaming Media Player's ease of use, excellent picture quality, and the functionality of the remote control. Many appreciate the device's performance and the inclusion of a headphone jack. While some users noted that the remote's battery life could be improved, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,074 reviews
  • Rated 5 out of 5 stars

    Love my Roku

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Access a huge amount of streaming channels, many free ones in addition to the many pay ones you may be familiar with and many you aren't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Roku stream stick and this is a huge improvement. The connection directly to the router and larger memory makes a huge difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roku!! Only compliant I have is that I did not do it sooner! Don't miss those money hungry cable companies at all. Bust thing I ever done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Roku and everything it offers in a streaming device. Easy to navigate, fast connection, and superb video. The Ultra has it all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Volume & mute buttons are wonky

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Roku device works great, except for the volume & mute buttons are too sensitive. I hit volume up, and it goes way up, or I hit the mute button, and it mutes, but then immediately unmutes, almost like I hit the button twice. So that's annoying more than anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best ROKU

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third ROKU device and it's the best. It holds the WiFi connection excellently. 4k streams are seamless with no loss of signal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what other Rokus do. Not really better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the 4k I don't feel this is much of an upgrade from my previous Roku 3. And 4k doesnt really do much for a non 4k TV. It works just like other Roku's except I find that it restarts itself a lot more than my previous one. Maybe a later firmware update will correct that. IDK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote failed in a month

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ROKU but have had issues with their remotes in the past. This remote failed within a month of use. I use the phone app most of the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overheating Messages. Replacing Today. Expensive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the functionality and usability of this Roku its fantastic when it works. Unfortunately I have been receiving the occasional overheating messages even though the Roku is on an open shelf with nothing else around it. I've decided to return it today and see if maybe I just received a bad Roku. When compared to the Chromecast I think the Roku is great in that it offers compatibility with a lot more services and is really easy to use. It does not have connectivity problems I have encountered with the Chromecast. I really like the ethernet option for the Ultra, which helps in streaming 4k and keeping my wireless router from being overloaded. I do think that $100 is too much for the "ultra" option which in reality doesn't seem to offe much more than the ethernet capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we went with the ultra over other models. It's much quicker to load than previous roku devices I've owned. Love the remote finder feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy client

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with device. I like that it works with wifi, controls my TV, I can use Comcast XFINITY ands other channels can choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku works great. The ability to use the headphones for audio is great. The only downfall is the remote buttons do not light up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku Ultra 4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultra is a good media player. The remote is harder to handle with the buttons on the side. I am constantly pressing them and getting "not available" notice when trying to navigate to my show. I haven't tried the voice feature or headphones so I have no opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Ultra not the stick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the roku ultra have brought 3 of them so far. So much better than the streaming stick. Got it for 50 bucks, well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the ultra in my master bedroom. I have a total of 3 Rokus. They all sync together and i can continue my shows in all my rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Roku, this was an additional set. Had Roku TV and added this to my older Samsung. Very happy with the channels and services available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Xfinity Boxes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned in my Xfinity boxes. Took a while to get use to finding thing in the Xfinty app but all the other streaming apps work well,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have the direct (ethernet) connection makes the streaming go a lot faster. Headphones are a plus if you want the sound by yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, very speedy response on apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase and best had such a great deal on it for the Christmas. I am loving it and saving money on returning my cable box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way that you can watch live TV and you can find shows that they don't have out on DVD but, you can still watch on one of their apps.

    I would recommend this to a friend