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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3074 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Ultra 4K Streaming Media Player's ease of use, excellent picture quality, and the functionality of the remote control. Many appreciate the device's performance and the inclusion of a headphone jack. While some users noted that the remote's battery life could be improved, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,074 reviews
  • Pros mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Nice little box.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice box to add all your streaming services in one place. Every major format is available. The headphone jack is nice, but sound quality is only OK. The earbuds included aren't worth paying extra for. I still like the Fire TV cube better, but this is a close second. Xbox is still the king of streaming since its got a gaming processor, memory, and sound that is miles above what these boxes and sticks can offer, but obviously more expensive and bulky. The Roku is a solid choice to add streaming services to you setup in a small easy to use format.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Easy to use, easy to setup, FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy setup, easy to use, FAST. Great remote for TV control (power, volume, mute) and software updates provide more features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth sailing! Solid 4K streamer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I'd miss Dolby Vision, but honestly, I don't really notice other than when going through Netflix or Vudu and seeing Ultra HD 4K, or HDR in place of Dolby Vision. The Roku interface isn't my favorite, I do wish there was a continue watching section like there is with Android TV and Amazon Firestick, but that is really our only gripe. The search feature on the Roku is far better that the Amazon Fire TV or Android TV. There have been 0 issues with any apps, especially with Vudu. We previously had issues with Vudu and the Android TV platform.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best streaming device on the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit as a second addition to my home and couldn't be happier. Interface is easy to use, quality feel to the unit/remote, and quick setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device to Replace built in TV WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product as our Family Room TV has a built in wifi card and network jack. After a while it was crashing the TV all the time. So we got this device to hopefully cure the problem as Internet TV viewers. Its an awesome well designed device. The application is easy to use and follow. The only thing if you have a 4K TV get the 4K HDMI cable. I didn't believe there was any difference between and HDMI and 4K however the device will cycle off and displays a message about incorrect HDMI cable. New Cable problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Media Streaming Device Available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned the smaller and less powerful version of this device for almost a year and are so pleased with it that we decided to purchase a second to replace our Fire Stick. What made it even better is the Black Friday sales of 50% off! Roku is by far the best media streaming device for us. The interface, apps and processing capabilities make for a sweet combination. It is also far less intrusive. The advertising is all about streaming offers and nothing else and the offers are better than anywhere else! If you get a chance buy it, try it you will like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving my Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced cable TV service with Roku devices on all TVs. Very happy with performance, quality, ease of installation, ease of subscribing to content.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Best streaming device out there!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried newest gen amazon fire stick and newest gen Chromecast. The Roku ultra 4K beat them all in picture quality and speed. Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an old Roku device, but this is much faster and easy to set up and use. Great unit. It's everything we need to cut the cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my bedroom and I actually use it more than I thought. It was easy to setup and the remote is fantastic. Apps are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Easy and great video quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up. Plugged into router with Ethernet cable. Great video quality. Easy to use remote control. Headphones a nice bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up; interface is easy to navigate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Roku 4K Ultra during Black Friday. The setup is very easy. The interface is easy to navigate. The content is easy to be added.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Way better than a Amazon device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Roku much better than our amazon devices. I dont get bombarded with ads. Good picture quality and sound. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    best roku by far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great easy setup fast picture quality amazing! Lots of apps and features works best when directly wired to internet. Love the remote!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Roku media player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Amazon's Fire Stick, Roku is just as easy to navigate, even easier. This has a clear picture. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Roku ever. 4K looks great! Wifi picks up across my house perfectly. Remote works with my Soundbar & voice control is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better. Easy to use. I switched to Amazon Firestick which i like better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming device for SPECTRUM app

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement device for bedroom DVR with headphone to avoid disturbing spouse during nighttime sleeping. Had to return first one because it just stopped working and since I had bought it on Black Friday sale Best Buy had an easy exchange policy. Setup was done by spouse and it appeared to be easy. working well now and when I use it for early morning bed time watching, spouse has to tell me to unplug since it cannot be heard with the headphone plugged in. I do not use the voice remote so I cannot comment on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Best Streaming box available

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want an ease of use, remote that won't perplex users and the ability to add access to almost all streaming services available.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better Than Apple TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an Apple TV user for years. I’ve tried Firesticks and Nvidia Shields. This Roku is the best yet. Get one for every tv

    I would recommend this to a friend