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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3074 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Ultra 4K Streaming Media Player's ease of use, excellent picture quality, and the functionality of the remote control. Many appreciate the device's performance and the inclusion of a headphone jack. While some users noted that the remote's battery life could be improved, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,074 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Roku's for all my tvs but this new one is the best. It's the only remote I need now. Turns the TV on and off, adjusts column, has microphone, even has 2 extra buttons to program for channels you use the most along with 4 already programmed channels. So easy to use also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great streaming media

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Apple TV for several years and have been frustrated with fire tv cube. Wanted to give Roku a try. It completely blew my mind. It’s blazing fast and very responsive. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to cut the cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for someone who wanted to cord cut. Opted for this over the Fire, Apple and Google products because of it's neutrality and good performance. It's also more robust and powerful than "stick" devices which i have found struggle to keep up with the ever evolving software.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Happy I made the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my Roku so far I’ve had it couple months now and I have no complaints. I switched from a amazon fire stick and I’m so glad I did. With this roku im able to do so much and it has no lagging to it at all while I’m watching movies or using other apps. I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love This!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second and we absolutely love it. The new one has some upgrades like a remote that can power off the tv and increase the volume. Additionally, the headphone capability is nice especially since it comes with a set of headphones. Quality of the streaming is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Product; But Headphone Don’t Work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new TV from Best Buy (which has all the apts on the TV), so I moved my old plasma upstairs to my bedroom. It only had Netflix as an ap on the TV (older TV) so bought the Roku. Works absolute great and is really fast. The only reason I gave it 4 stars is I couldn’t get the earphones to work. Tried everything, looked on line, read the possible solutions, but nothing worked. Disappointed on the headphones not working but besides that, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    This is a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides being able to move around to different channels, you can control the volume along with turning the tv on or off. Another feature is the ability to plug in headphones to the controller in order to go silent which is an excellent feature in the headroom when someone is trying to sleep

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Worth upgrading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade from my previous Roku that was top of the line a few years ago. So glad I did. I like the tv power, volume, and voice functions. The only thing I miss is a quick link button to Amazon video. Too bad the quick link buttons aren't programmable, I only use 2 of them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cut the cable cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model because you can use ear buds/head phones so not to disturb others while watching TV. Observations, 1.remote goes through batteries quickly, and 2. once in a while the sound to ear buds have stoped working. I do like the screensaver "Aquatic Life", lots of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    JBL Headphones are Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to upgrade my older Roku 2 & 3 models with the great Black Friday sale price. The JBL headphones are a great improvement over the older purple set provided with earlier models. Have stopped using my older Apple TV units and are dedicated to using Roku after cutting the cord.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great option to stream via the internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this item. It has provided easy streaming and because it was purchased for my elderly mother-in-law, she really uses the voice commands and the ear buds that attach to the remote because she uses hearing aids and does not need to use them with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roku ultra is much better than the lower priced roku products . It has more features and is faster loading all of the applications. I wish you could use the voice remote to change channels within the apps. I have spectrum TV and that would be very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Roku 4K Streaming Media Player installs easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth Roku I have installed and the second streaming media player. All are functioning very well. They are pretty easy to install if you follow the provided directions. Best Buy had the best price and the option of including the earphones which amazon did not.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    So Far, So Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently cut the cord for cable and went to internet subscriptions. I've got this connected to my TV in front of my treadmill. YouTube TV and Disney+ have all worked well for my while I'm running. I really like the headphone plug in the remote so I can just listen on my earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Fastest Roku so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this Roku Ultra. It is faster to load than some of the other models I've used in the past or continue to use on other TV's. I bought this for my main TV as we recently cut the cable and have Hulu Live. I like the ability to use the headphones when my husband is reading and not interested in what I'm watching. The volume control is also very nice. Using the Ultra has cut down from 2 remotes to just one compared to the other models of Roku. I'm happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 4k Roku

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is the best streaming device! We bought Rokus when they first came out in 2008. We've owned 3. They're easy to use just plug & play. The 4k on the Roku is better quality than our LG TV apps. We get the highest home streaming service available so no lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster and Easier Absolutely

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old Roku where you had to plug in through hdmi and it had to be so close to the tv. This changed my life! I don’t have to struggle connecting a Short cord to my tv. Less cables to connect and hassle free. The setup is pretty easy Step by step. Honestly worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Almost five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku ultra itself is fantastic for a tv that doesn’t have a ton of apps such as vizio. The only reason I didn’t give it five stars is because of the remote. Plugging the headphones into the remote for private listening drains the batteries and requires changing the batteries a couple times per week. I get about 6 hours of private listening out of me pair of batteries, unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Roku

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roku, have one on every TV in the house and we have a lot of TVs. we also use it in our camper. this is such an easy way to access all streaming options with good quality and ease-of-use. I especially like the volume control / mute and headset capability

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All you need for streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a dumb SmartTV like I did? Where it came with apps but between the lag and the video issues, you just never want to use it? Thats what happened to me. Instead of getting a new TV and spending $1000s, I just spent $100 on this. No lag, great picture, and all the apps I use.

    I would recommend this to a friend