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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3074 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Ultra 4K Streaming Media Player's ease of use, excellent picture quality, and the functionality of the remote control. Many appreciate the device's performance and the inclusion of a headphone jack. While some users noted that the remote's battery life could be improved, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I set mine up w an Ethernet cable. I’d never had a streaming device before this one, so our tv options feel super luxurious now!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on eero network flawlessly and fast. You can organized your favorites in one place, and voice command identifies the titles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid Device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat this item when on sale. It's easy to use. Looks better than the Roku Stick that I got. Only down side is that 4k looks no better than 1080P. With that said, it might be the services that are not streaming real 4k quality. Will have to see if it improves. Also no Dolby Vision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good But Not for Me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to see what it was about and figured out the Amazon Fire Cube and 4K Stick were best for me. Nothing wrong, just personal preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent streaming device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived and was setup within 10 minutes with all the apps I wanted. Hulu, Amazon Prime, Sling, SiriusXM, etc. are all running. Great device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Will also provide guide for Spectrum if still using cable service but you don’t w as not to pay for a receiver on a monthly basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with roku

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want a streaming box go with Roku. I’ve tried them all. Plus it’s the only one that has the. Xfinity app. Save on renting a box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. Paired with xfinity, I get all my channels wireless and don't have to pay Comcast ridiculous fees for a converter box.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Great Upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Roku Premier because I wanted the Ethernet connection. The headphones are really nice also. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just now set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To early from everything I’ve seen so far it looks like i might finally able to cut the cord which feels great by buying Roku from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my third

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is great, I dumped cable years ago and I'm glad I did. There are so many apps you can get for free Plus Hulu, Netflix and Amazon Prime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to streaming. Love the Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are new cable cutters and chose the Roku platform for streaming. We have 6 TVs that we needed devices for and chose the Roku Ultra for the main TV that we use the most. We chose it because it has an ethernet port that allowed me for plug it in and take some volume off of the wifi network. We both tend to surf our phones and iPads while watching TV. The Roku Ultra has performed great. The customizable menu works well for use. We even like the aquarium screensaver. Sometimes we leave it up just to watch the fish swimming by :)

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of nice features that Roku 3 doesn't have...voice commands & you don't need line of sight to have functionality...change volume & channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! So much power and versatility in one unit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device gives you the complete Roku experience outside of a Roku TV. I can't say there's any significant downside to it. It has probably the highest quality and most functional remote I've gotten in my memory. Aspects like voice commands and private listening are just amazing. The pre-programmed buttons are kind of a waste of space, but I won't deduct from my ratings for that. I also don't like that Roku still doesn't have apps for PeacockTV and HBOMax, but that's not the fault of the device. (I got a ChromeCast to watch Peacock.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I got this Roku. I can watch alot of my favorite movies. It was simple to set up. The sale price was excellent. Thank you Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works way better then the sticks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second roku ultra I have purchased they both work great! Have had bad experience with the regular roku sticks in past they just quit working

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it! Better TV than Cable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku has really improved our entertainment experience. Easy to use. only takes a short time to get used to the menu interface. very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    The Roku Ultra is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku - Ultra 4K streamlines my viewing experience. My favorite feature is the headphones so that I won't bother others who need a quiet environment.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our other Roku for many years and had zero issues. Just upgraded to the new version. I love being able to use headphones with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new Roku for a new 4k tv, and this one just works like all the other ones we've had do. That's the most important thing, and they do it well.

    I would recommend this to a friend