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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3074 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Ultra 4K Streaming Media Player's ease of use, excellent picture quality, and the functionality of the remote control. Many appreciate the device's performance and the inclusion of a headphone jack. While some users noted that the remote's battery life could be improved, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,074 reviews
  • Rated 5 out of 5 stars

    It works as advertised!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device to stream anime from Crunchyroll app because Samsung latest Tizen smart TV no longer supports that app and I was hesitant, but it works and also streams smoothly no hiccups. Right after I connected the HDMI, it showed that it supports 4K/HDR streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    best device.. buy it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I use it with xfinity stream app in it. it will save you $10 per month by not renting the box from them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Reliability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and 4k quality. Outstanding selection of apps. However the remote stopped working within the first year of using it. I haven't done anything to fix it or resolve the issue with Roku. It's just sitting on top of my Apple TV collecting dust. I'm really disappointed in the reliability of this device. This is the 2nd Roku I've purchased that stopped working within a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for aging SAMSUNG smart tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as our 3 yr old 60inch 4k UHD Smart Samsung TV would no longer support the Disney+ app. Since the wife couldn't live without her baby yoda, we installed this and are thoroughly impressed. No more lagging interface or HULU + drop outs. Just steady, reliable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a 1080P TV even though this is a 4K model because of the addition of the better controller and the USB port on the side. This was my first Roku and I really liked the UI and simplicity of it, I will be buying more of these in the future for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Options

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku offers great options for those who are trying to cut the cord. It pays for itself in a very short time. I have several connected to wifi with no problems. One was too far away to get a good connection. The ethernet port fixed that issue, and it has worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Streaming Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this updated Roku for our living room TV. Overall, it is great for cord cutters and has a wide selection of streaming apps available. Just recently got DIsney + and I am satisfied with the quality and how responsive the Roku is. Using this with my LG OLEDE855. 4K and HDR look stunning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good OS and easy to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an LG OLED tv. The webos has decent app collection but not all. The Roku ecosystem has most of the applicatios you want and this streams 4k. I bought the one with memory because I wanted to have a seamless experience watching movies on my OLED tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Roku with good old hardwired network connection. This model still has that. All the newer stick models are Wi-Fi only. This unit resolved all my streaming issues for my 4K tv. And the remote includes a headphone port so I can watch tv without disturbing anyone at night love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for those who already have Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Roku for many years and my remote on an old one was not working very well. I decided to purchase a new Roku and landed on the Ultra. I really like the upgrades to the screen savers, and many other features not available with the other units. Very satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku Has Some Issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Roku for a few months now. It often (1-2 times a week) freezes and takes no command from the remote. It needs to be unplugged and reset to remedy the problem. Occasionally, while in the middle of a program, it will restart all by itself. As for the remote, it has an unfortunately (mis)placed mute button. It's on the right side of the remote, just forward of the center. Because of this placement it is CONSTANTLY being hit by accident. Just pick it up as you would normally grasp a remote and you'll hit it. And it happens over and over again. To add to the frustration, when you go to unmute it, you often have to hit the button 2-4 times. One particular favorite of mine is when you hit the unmute button and nothing happens so you hit it a second time, then suddenly BOTH button depresses register and the volume unmutes then immediately mutes again. I like Roku, but they need to fix these issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good player.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to understand than Amazon or Chrome. Just some hiccups mainly not having HBO nor Peacock but that will change.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Unnecessary items

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up, picture on my older 720 TV was great (for 720), Just wish it didn't just shut down (go to standby screen).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Roku for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Roku for my 93-year old mom because the voice remote makes it easy for her to play her favorite shows. The price was reasonable and we set it up in no time. I actually went back to Best Buy and bought another one for my cabin that doesn't have cable TV.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Makes old non-smart TV's work without cable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's old LCD TV had a old ROKU that burned out, the new one has no lag and works perfectly - no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Solution for Cable Cutting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Roku has the best menu and search system of all the Streaming players out there today. Its consistent and not biased towards any single content provider. Setting this up was simple using the menu system and the audio command on the remote makes searching for programs easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great switch from Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since our TV was not a Smart TV, Roku Media Player made it easier to get all the streaming channels available. Having cable for so long, was afraid to make the switch, but got use to new way of watching TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd ASUS Router. The first was struck by lightning, which killed the ethernet port. However, I was still able to use it as a Mesh Node. Pretty cool.... I like ASUS a lot. Very reliable, and way more features than needed, but if you need it, it's there...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love!! great updates! Love the headphone port

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Streaming device!!! Port on Remote for headphones great while watching tv late night while letting others sleep!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a few bucks more, but the Ultra is worth every penny if you enjoy your TV. This box is purpose built to deliver you the highest quality streaming content available. There are no sacrifices on hardware for form factor, or missing apps like the other options out there.

    I would recommend this to a friend