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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3074 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Ultra 4K Streaming Media Player's ease of use, excellent picture quality, and the functionality of the remote control. Many appreciate the device's performance and the inclusion of a headphone jack. While some users noted that the remote's battery life could be improved, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, functionality is put together fairly well. There are Ads on the interface that cannot be removed AFAIK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & Inexpensive Means to Cut the Cable Cord

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used the specific product for some time now, one can say with assurance that it is the best means to cut the TV cable cord and have more optimal choices of programming particularly if one is not a big fan of the vanilla TV cable programming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No Problems Yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly as advertised. It's easy to navigate and set up. We have not had any problems with this product so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear picture on the 65" Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a 40" TV that I purchased 12 years ago from Best Buy and it still works beautifully which is why I purchased a Samsung 65" TV from Best Buy. The installer was a professional and did not leave until I was able to operate the TV with confidence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cut the cord!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cut the cord and went with this Roku and YouTube TV. No complaints whatsoever. This product has zero lag time, never had buffering at all, and the talk to search option is great for searching shows. Interfaces well. Pricey but a great model for streaming. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah! Yeah Yeah Yeah Yeah Yeah this whole thing is annoying. Hey! Give a review! I gave a positive review but that’s not enough, now they want me to write a dissertation on a friggin streaming device. Here’s my review: If you don’t have a Smart TV get a Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old original Roku Ultra (4640x) finally died.. started cutting the picture on and off during viewing any source channel. The new 2019 version loads the channels a bit faster. There are some extra bells and whistles on the remote, but I use a Harmony Universal anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have our own Roku device. I have added several movies and tv shows we enjoy watching. As long as one has good internet, this is a must-have device. We like how we can rewind what we are watching or stop it and resume it later. Fantastic product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I likes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand the 25 US State issues as of yet, I really like this product, I've got the ealier version as well, thus far now issue...2 thumbs, 2 toes and for some 2 ears wiggles lol again so far this is a very nice product! I wish I'd get an update from ROKU..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Roku device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Roku I have had so far. I have all the confidence in Roku products. We own several Roku devices TV. This Roku has 2 buttons you can set up to open the channels you use the most. Great convenience. I will also give a verbal command into the remote to open a channel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good operating system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. The navigation and operation is much smoother than the Smart TV it’s connected to. Really like the fact this device is able to be connected via CAT5 cable. Any time you can direct connect and avoid WiFi it’s preferable. The only knock I have is that it’d be nice to see what resolution the content is being displayed in or perhaps a way to see the mbps download speed it’s using. I’m probably a bit nit picky but overall this is a pretty solid device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Cable replacement

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did away with cable and needed something to replace it, this item has more than satisfied that need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installs easily, works well, reasonably priced!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 8 smart TVs at my home. None of them streamed as well as these Roku do. I purchased 4 of them for the rooms in which we are most likely to be streaming. Install is easy peasy, and at my home (I'm sure it's dependent on your wifi speed) there is very little waiting for content. The ease with which these install and function has really opened up streaming for myself and my wife. If your Smart TV isn't getting it done, these will take good care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Streaming Machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forget it exists. I use it replace the built-in software of my 'smart' tv. I love it. I've attached it behind the TV and never see it. The signal of the remote is amazing. All of the apps run flawlessly. I could not praise this anymore than I already have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Streaming Solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice unit that includes headphones. It mutes the TV sound so you will not disturb anyone in the room. A direct ethernet connection will give you the best possible performance and also keep your Wi-Fi open for your laptop, tablet and phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming box, with many streaming options. Love the simple and easy to use remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I love Roku! This ultra is fast clear 4k picture with a remote finder button! Must have when you have young ones hogging the remote and losing it in 5 minutes lol. Would recommend to anyone that needs to upgrade their streaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the Apple box, which I purchased first. Then took back after 2 weeks even after my grandson couldn't get it to work. Now if a grandchild can't get a thing to work what chance does an older person have. I am very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku All the Way!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my first Roku media player 6 years ago and couldn't be any happier. This purchase is my 4th purchase, I have one in every room. All my family members have at least one in their household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Roku exclusively. I have a Fire Stick which works okay . Roku does the job better and has more stations or channels to pick and choose from. I also prefer the user interface a lot better. Never been disappointed.

    I would recommend this to a friend