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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,802 reviews
  • Rated 5 out of 5 stars

    Roku Ultra 4K HDR, Dolby Atmos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ROKU Devices, Makes cutting the Cord that much easier, and this Model is one of the better ones. Atmos included (providing the app is streaming it), but this device picks it up as Atmos when the others (such as the Amazon Device and Apple Devices) do not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it much better than my old Roku Premier. Having the option of Ethernet rather than wireless is a big plus. I also like the microphone remote, it makes programming much easier to find. Worth the extra bucks if you can afford it. I also like that Roku has all of the channels that I could want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The cream of the crop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Roku streaming media players since they first came out. The Roku - Ultra (2020) 4K/Dolby Vision Streaming Media Player is the cream of the crop. You can't beat the user interface. And the voice activation interface is excellent. Each 1 of my smart TVs as its very own Roku media player.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchases it as a gift. I’m sure he loved every bit of it, since it was a replacement of one he had that died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the savings!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was perfect when we switched our internet services and got rid of cable t.v. which was costing us a ridiculous amount of money each month. Although the streaming thing is a little confusing still, the device isn't and the cost well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great streamer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great streamer. Easy to set up. Good amout of features for reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Love the layout of this Roku version vs. the older one we have.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not notice too much of a difference from the streaming stick, unless you want to use the headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra 4800X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Roku Ultra for a about a month. The only issue I have had with it was with its audio becoming distorted from time to time. Restarting the Roku would correct the problem, then it would happen again. I changed my audio setup to <Pass Through> from <Auto Detect> and have not the problem since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku has changed my viewing.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Roku. It has so many apps available that is not on my smart TV. I actually bought other Rokus for my other tvs so there would be some continuity. My wife loves it also. We cut the cable because of the programing available on Roku. Love the westerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good as a primary streaming device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more pleased as a primary streaming device. Audio and sound output are amazing and perform as stated. No latency in its menus or when switching apps. Fantastic Wi-Fi reception. High performing and very cost conscious means of entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought back my Amazon fire stick because I wanted to get the Roku and I’m glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    best roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Roku very easy to set up plus with control remote available to use headphones much better ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my dumb TV smart

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 'not so smart' TV. There are quite a few apps to choose from. I stream only so I bought this to also be able to get the spectrum app on this tv... they currently do not have that app, so was a bit disappointed. I have plenty to watch with all the other apps I have downloaded.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Rose, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.

      To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.

      Happy Streaming!
      Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hours of TV viewing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Takes time to learn all the uses of the unit. Hours and hours of streaming and free movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with Roku purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to the gadget but so far I am able to catch stations from all over the U.S. Probably need inside and outside antenna and a stronger wifi set up for my area. Getting second Roku for my Mother, as I am getting rid of satellite dish by December 31, 2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great catch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best item to get for an aquarium screen saver. Just so happens to come with a bunch of streaming apps to use too! Back in my day, we only had, geez, maybe one or two fish in a screen saver, but not here. Roku went fishing and didn't disappoint. Makes me want sushi, honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ROKU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new ROKU box is way easier to use than the old one. We really like it, even a few ‘free choices’ seem to be worth a look. My only problem is w/ Netflix; they offered a free month of service, then charged me ! Way irritating, I canceled them, not much to my liking there anyway. D.C.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roku, but had bought the one with a built-in speaker system, which didn’t work with our sound bar. So this one was a replacement, and it’s perfect. It works with all our subscription channels and also with many free channels. We have a Roku for each of our 3 TV’s now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had 2 streaming sticks that where okay, this model is a nice upgrade and very easy to use.

    I would recommend this to a friend