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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,802 reviews
  • Rated 5 out of 5 stars

    Very smooth interface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku is amazing at the response time when navigating through the guide. I have a smart TV and it was clunky . This is very smooth with little lag . I do have it hardwired which always works better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The streaming media player to get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the streaming media player to get, in my opinion. Very pleased with its performance. Ordered it while on sale at BB; was shipped to my home on time, and packaged very well for shipment. Good job BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra Streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. All I needed to do was insert my internet password and all my channels were set up. I have not yet had the buffering that I was getting with some channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I live it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these devices. They are helping me “cut the cable cord”. They are reliable and the remote finder is a bonus since I have a small grandson that specializes in hiding them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as FUBO TV doesn't properly work on android tv (Sony Bravia) per FUBO tech support> I purchased this to use on my Sony and really love the quality of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku -Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device for accessing on-line content. Easy, intuitive controls with relatively fast response time to selected commands. The side location of the volume-off button is annoying. You tend to push it while just handling the remote for other selections. Otherwise a good product, would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lot’s of free stuff if you really look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this product works well, had it for a month and if done right you could try out all the subscription channels one a month for free and I bet you might not get threw them all in a years time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it needs to do. love that I can turn my old tv into a Roku and use my phone remote. wish the headphone jack was compatible with new headphones. no one has that Jax anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had roku devices since they came out and have never had any issues with them. More versatile than my smart tv because I was able to get other apps that were not available on my smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift that is getting used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my daughter who has an older TV. It gave her all of the smart TV features she was hoping for and more. It's getting used and that's always gratifying when gifting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive for lifespan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Roku it is a good streaming platform however… This is the third Roku player I have owned in a year. One would think I’m using it 24 seven I’m not, just a couple of hours a day. My television is about 10 years old so the next time it breaks I’ll just buy a new TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good, but needs a browser

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Replaced my fire stick. Wouldn't go back for anything. Only draw back is the lack of web browser. Does what it needs to, would like more updates, but it is good regardless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best you can get

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is the best. I think I have tried every model now and this one is the fastest and most reliable. Like it is made out of the premium components...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated a old Roku box with this one. My old Roku box was no longer able to support some functions so I upgraded to this one. Keeping my non smart Plasma a bit longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, powerful tv streamer with great features!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest streaming tv device with the most features. User interface is a mid disappointment though, as other streamers are slightly easier to use. Still A- overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU Ultra (2020) 4K

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this item to replace an older version of the ROKU. This model, the ROKU-Ultra (2020) 4K/Dolby Vison was way clearer and streamed movies/shows much faster. Highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is the best option after cutting the cord.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cut the cord a few months ago, and after a ton of research decided to go with Roku Ultra, and have not looked back. We use it as a wired device, not through WIFI... absolutely top quality...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A 4k HDR OLED TV's Best Friend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion to the Sony A80J 65" OLED TV recently purchased. It has beautiful 4K HDR HDMI output, and plays nicely with the Sonos Beam Gen2 Soundbar. Highly Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RoKu RoCkS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! We bought 2 for each tv. So worth the $80! Don't know why we waited so long to make the transition from way overpriced Cox Cable! Super easy setup, great customer service! So sold on the ROKU!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this device to replace my cable boxes the best thing I ever can do love this device I can get all the channel that was on my cable box i bought 3 of them

    I would recommend this to a friend