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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,802 reviews
  • Rated 5 out of 5 stars

    Works great for streaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. It solved our issue with our Nvidia Shield. It stopped loading our programs. We switched it out with this Roku and it works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the product and it was an excellent price i would recommend this product to anyone that is looking for a streaming devise i have in 3 rooms of my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it for the voice search and it works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice search button is great. I like that the voice/mic is not always on. I have integrated Google assistant with Roku but I don't leave Google Assistant on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes your 4K Streaming even better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 65 inch Sony 4K. This really makes 4K streaming even better. Before, programs on Disney or HBO would freeze. Much less problems with freezing. Highly recomment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROku Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Roku device. I appreciate the ability (and ease) of connecting an additional/replacement unit to my Roku account. Makes cord-cutting a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Streaming away from Cable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to upgrade an older tv to a smart tv. If your an xfinity customer then this box will help you save on renting one. It doesn't record but it allows you view your recorded shows from you master cable box. My only gripe is the remote control doesn't light up at all to see in the dark..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value to money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the functionality of transferring audio to phone. Which literally transforms my living room to media room. Speak to find a movie functionality is similar to Apple TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item because I have a 5 year old smart TV that stopped being smart but everything else worked great so instead of buying a new tv I bought this and now my tv is smart again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonders! I love that I can use my earbuds for private listening when my boyfriend is playing video games in the other room, he can't heary shoes and I can't hear him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 10 yr old daughters tv. I like it better than the fire stick plus she gets our cable spectrum. Without paying for an extra box. The headphones are a plus too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Rokus. Even though all my tvs are "smart tvs", they tend to occasionally erase all my logins. I never have that problem with the Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my parents it seems like it’s the easiest one for them the buttons are big the remote is bigger than most and the volume controls on the side they like it a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Like It, But

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The streaming box itself is excellent and easy to install, but the remote leaves a lot to be desired. The "MUTE" button is positioned on the side of the remote in such a manner that almost every time you pick up the remote or try to use the volume buttons that you actually mute the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great media player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Roku Ultra media players. Having the ability to hardwire to the network, and not put stress on the wireless network is what puts this above many other media players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works, WELL!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF you need to stream your TV service and have an older TV, this Roku works well. The programming instructions were easy to follow and the thing works well, we are pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice integration works great. List of channels offered is amazing. Only negative at all is volume control is awkward, gets in the way when squeezing remote to switch channels etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Features with Lacking Support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in the market for a good Streaming Box for a few weeks now and my experience with the Roku was mixed. The device is very responsive and snappy. The app library is large and can easily satisfy most consumers. Unfortunately for me, the Roku deemed my TV (a 2019 Vizio M Series TV) unable to handle Dolby Vision @ 4k60, and claimed that because some apps require it, that I could only use Dolby Vision at 1080p. I've owned several other products such as Google's Chromecast with Google TV and did not have any issue there getting 4k Dolby Vision to work flawlessly, and it is unfortinate that the Roku won't allow you to force the resolution it thinks it can't use. It also is a shame that 4k30hz Dolby Vision is completely absent from support. This was a deal breaker for me, and was ultimately returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dump the dish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase is already saving us money! $100 in sunk cost versus $90 per month for a subscription with 45 channels we have never watched. We hate bundling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is a great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are having ANY problems with the apps on your TV, then make the switch. It just isn't worth the hassle of trying to make your TV apps work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Streaming Box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a fast processor and all the apps and functions you would require for a streaming device. A great buy if you get it on sale for $60.

    I would recommend this to a friend