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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,802 reviews
  • Rated 4 out of 5 stars

    Steaming 4k/HDR/ATMOS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video and audio quality is simply outstanding. It comes with headphones for privacy and a HTML cable as well. The ONLY negative I have is there is no way to control the volume if you use an AV Reciever. Tech Support for the product is - challenging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku for streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for older TVs that don’t have streaming apps available. FioS has Netflix but not Disney+ or HBO Max. Good way to ease into cutting the cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Rokus for many years, and I have no complaints, we all love them at my house. But Ive got an old one and it gets hot, so I thought it was time for an upgrade. Rokus the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highest Quality Streaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ask intended. Perfect pass through of atmos to home theater, HDR looks solid, blacks on oled are deep. As good of a streaming experience as you will get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Media Player

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a great device and in 6 months since I bought it I haven’t had any issues. As far as I can tel Roku makes some quality devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of tv channels

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku comes with a lot of channels. It takes a little to get used to but I get some local channels that o just couldn’t with a regular digital flat antenna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra 2020 is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better than the stick and easy to install with the HDMI. The only thing missing is unlike Roku built into tv, you can't put the close caption on with mute but all else is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love watching tv on my Roku! I never experienced anything like it. I do not have to worry about paying for cable or anything else because everything is included in the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cord Cutting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to replace Comcast Xfinity. For our family an antenna in conjunction with Tablo, FrndlyTV, and Netflix streaming with this Roku is all we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had several of the cheaper Ruku's and they only last 6 months or so. The salesman explained the differences and highly recommended this one. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up and simple use with excellent WiFi. And, I like how it’s a box that can rest on TV instead of a stick that protrudes. Fastest streaming device out there! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to gain additional streaming options. Hooked everything up and plays flawlessly. The voice remote is a nice option and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It hooked up perfectly with my TV that’s older and I don’t need to hook it up to DIRECTV for cable. I may replace my DIRECTV this works so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device to help facilitate operation cut cord!! The hub is small, and does not take up much space at all, and programming this to work with my universal remote was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good streaming device for my movie theatre. My projector is 4K and this device was easy convenient and fast with the audio and video capabilities I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. The only disappointment is that when someone is using the headphone feature the tv audio is disabled so only that one person can watch at that time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable way to increase TV viewing and lessening monthly cable costs, but not eliminate them substantially. You still need to subscribe to a TV-lite subscription to receive Spectrum programming thru Roku...and only your own modem. You can't travel and log-in elsewhere with your ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great if wifi is far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so much better than the $30 Roku. My room is far from the Wi-Fi so I upgraded to this Roku player and its like a dream. Should of gotten it in the first place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stream ahead.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku allows us to stream to a TV that is a few years old. Love the fact that we no longer have to be tied to a cable company and their high prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Random Reboots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as it used to be, it perfectly works but for some reason it randomly reboot by itself for no apparent reason. This never happened to me with multiple Roku devices I has own in the past, including older versions of the Ultra model.

    No, I would not recommend this to a friend