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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,802 reviews
  • Rated 5 out of 5 stars

    Voiceremote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the very first Roku with this 4k streaming device. The old one was not working as well. I like the fact that this one has earphones and voice remote plus it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku or bust....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku devices are now my only streaming device products after being burned by FireTV devices dying within months of purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku in 4k with a minor quirk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this replacement to my previous roku stick pro. The wired ethernet option is great which was not available on the roku stick pro. But sometimes I get some loud static on the video which requires me to restart the Roku but other than that, the system works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Roku Ultra for two month. Very happy with all the new features. Love that I can now hear the TV thru my Bluetooth earbuds. Thank you to Roku Inc., an American company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    faster than the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Roku customer for 10+ years. Needed something a bit speedier than the built-in streamer on the TV. Another great product from Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Fire with Ultra and glad I did

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the 4k fire stick. It was slow and lost connection alot. Plus I didn't like the design of the controller. The roku is better designed and functions over my wifi alot better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku Ultra is great with one minor exception.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Rokus. This is the second one that I have purchased. I mainly use it for viewing ripped movies and works well. The only reason I didn't give it a 5 is because the process to make the thumb drive into an acceptable format is harder then I think it should be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Motion smoothing cannot be turned off in 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used Roku boxes for a long time. This one seems to be the fastest. Everything else is the same as all the others. The problem with this particular unit is that you cannot turn off motion smoothing if you are playing it at 4K. Everything I've tried and every forum I went to, indicated that it cannot be changed. So, now everything that we watch shows up as a daytime sitcom show. That's the reason for the three-star review. If you like that sort of a thing, then this box seems to be reliable, but very unpleasant to watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the investment. Moved from SmartTV app on a new Sony TV to using Roku - better user experience + integration with apple TV and Comcast. Winner, Winner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Responsive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from a Roku 4 (4460). This model is fast and responsive, and runs much cooler. I would recommend it, especially if you can pick one up during a sale.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture and sound, terrible power supply.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it until the power supply went out less than a month after purchase. I am exchanging it for another, as it has a great picture and unbelievable sound. This is my 4th Roku, and a little power problem will not deter me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great comp to Apple TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roku ultra is a high powered device for the price. But if you live in the Buffalo, NY area it does not cover MSG Go app which is a bummer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great just like all the past rokus ive had the only reason I gave it four stars is because on certain apps while watching a show it will randomly shut down to the Roku menu screen but I’m hopeful an update in the future can fix this and it will be a 5 star stream player for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming platform, hands down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming platform, hands down, now that AirPlay is on Roku. In simple systems, with just this Roku and a TV, you don't even need another remote. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device. Easy to set up. Comes with accessories needed to start streaming . It has many apps. Love the microphone on the remote to select movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect with Ethernet connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the specifically to use with an ethernet connection. It is outstanding and I have no lag issues. The interface is also faster than my older Roku player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the roku!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love roku! Wish we set up sooner. Has a lot of free channels and also quality apps for adults and kids. Also can use for air play which replaces my old Apple TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No additional cable bills

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I got this for the tv I put up in the garage for my mom, when she’s out there. She’s able to log on and watch my cable service. Pay for the box, no additional cable bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me even though I have only a hotspot at my location in the country. Took a little time to setup but when I finished it was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is qn excellent streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, very fast. It auto shuts off and is easy to wake up. The free content is pretty good for anyone liking classic tv

    I would recommend this to a friend