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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,802 reviews
  • Rated 5 out of 5 stars

    Getting away from cable bill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for to get away from high cost of cable. The voice remote is a must. Easy to connect and once your info is in never have to enter again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most used device in our household

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the most used devices in my house, specially to mirror iPhones to the big screen. much cheaper option to purchasing apple tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Other sticks are a joke

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku really works! It makes the Roku stick and Fire stick look like toys. It has enough memory to download an entire show and the wifi receiver is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku - Ultra Streaming Device 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems with the SONY built in Android TV. Tried Roku and now I don't have any streaming issues. No more slow loading or freeze ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for Roku streaming. Very fast load times on channels and I love the fish tank when I turn on the Roku. My dog thinks it is a real 55" fish tank. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I love the voice remote feature. I love being lazy, can’t wait til these things read your mind. My ideal world, just watch Wall-e. Am I right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug, play, it is easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, more reliable than (Censored) Stick from a competing e-tailer. Does not freeze, does not lose its internet signal, and it is dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 3 out of 5 stars

    Roku not that great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is OK. But roku is far from being perfect. There are still many apps missing from Roku and HBO MAX, CINEMAX are still not available on the Roku channel why. Roku could be better then this and sadly It is not.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Fred, thanks for sharing your review with us though this does not sound like typical behavior.

      HBO Max is now available on all Roku devices as of December 2020. You can find the Cinemax channel available on The Roku Channel. Simply navigate to the Search tab on the home screen of your Roku and search for each channel by name to download.

      If you're not seeing the channels on your search screen, reach out to our support team so that we can assist! Visit support.roku.com/contactus to get started.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Smart TV not smart

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get UTube TV to work on my Samsung TV. (3 years old). Set up the Roku and was watching all streaming channels that evening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku - Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade to get our TV to work. Really like that the new version has the volume control built in so we do not need to use two controllers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice UI but poor functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the UI is fairly easy to use, when watching a series, there isn't a way to browse to past seasons. So, if you like one particular episode, there isn't a way to view it without having to move forward until all later episodes are played.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TWK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku-Ultra (2020) is an amazing asset to our modern technology. This Roku allows us to use the latest software to view various television apps on our smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ruko review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Replaced old apple tv. Apple stopped support of YouTube on the model we had. Didn't want to spend the money on new Apple TV that some works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retirement home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for mom in retirement home she has not complained about it so that means it worked well out of the box i could not go setup for her so she got er done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work good stream just may every now then reset it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good stream TV, movie. Because I leave on Roku ultra 27/7, it hot may hang up. I just unplug, it wait about 10-15mins, and then plug it back to reset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wi-fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wi-fi reception, even in a cabinet on the other side of the house. Go with this over the stick if you need wi-fi at a distance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Apple TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace old 2nd generation AppleTV. It will airplay my IPhone now so I don’t need the AppleTV fo that and also is $100 cheaper. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of many I have purchased and it works perfect for cord cutting households. Plex, YouTube TV, Disney+, Discovery+, HBO Max, & tons of other channels available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is our fifth one for our home. They are great to use on Smart and non smart TV's. If you have Wifi, its the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for streaming. Lots of free viewing as well as viewing Netflix, Prime, MLB, etc. easy to use remote with voice command. Replaced my Apple TV

    I would recommend this to a friend