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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,802 reviews
  • Rated 5 out of 5 stars

    Liking Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to get this Roku and get it put to use. Enjoying keeping track of shows...what is available and what we choose from all that is out there to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work great. With my Total Tech membership Geek Squad installed it for me and gave me great info on using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RokuUltra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. What more could one want? Still learning how to use it well. It is saving us a lot of money compared to satellite TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device, but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, $99 for the device was a little expensive when I bought it. The best streaming device, but I felt I paid too much - $99 + tax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Roku streams apps with more reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A better way to use streaming app. I bought this because the apps built into the TV were crashing all the time. The apps on the Roku are a lot more stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well with my 50" TV and I was able to cut the cable cord and lower the TV, Internet and cable$100 a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm finding Roku a good way to watch TV in this day of a million different options and pricing plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery/Easyvsef-uot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this product online it was delivered the next day… Simple to install and easy to use...It was on sale and the lowest price I had seen anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Streaming Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku Ultra has all the bells and whistles to make the best of your 4K viewing experience. Super fast loading and great at streaming without buffering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Bluetooth capability - can go to bed & watch TV without waking anyone up. Other options available, but this mode works great for me & my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this new Roku to replace an old Roku for sake of upgrading. Excellent product. Nothing but great experience with Best Buy, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick response using the interface.Phenomenal when it comes to auto switching resolution which is an improvement from the last model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can stream on WiFi or hook up by Ethernet. Big selling point for me as there are areas in our house that have weak WiFi signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this unit to upgrade the current one that I have been using for several years. What an upgrade!!! Faster WIFI and loading of apps. Really glad i did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Roku. Perfect upgrade to our home theater system. Upgrades from the Roku 4. This one is much better. Buy one if you want UHD and Atmos sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the Leader!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Roku user since its inception. Great product continues to get even better. Easy as always, and still has the most options and channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These new ones are worth it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new unit solved my TV problems with picture glitches. I replaced five of my three years old Roku ultras and things are back to normal again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to shop, love it. Best Buy has always been my favorite place to do shopping. The people are really nice and it’s a very clean place to shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultra is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can you say. It’s a Roku. Best streaming platform in my opinion. The ultra also gives you the ability for USB plug in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best stays on top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 4k Roku. I had an older one and wow I was blown away by the picture quality and how lightning fast this one is. Roku is my go to streaming device.

    I would recommend this to a friend