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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,802 reviews
  • Rated 5 out of 5 stars

    4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my new lg c1! I got it so I could watch the Superbowl in a little better quality then having a cable box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great model with a few quirks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this model from a lesser tier but this one generates a few error messages from time to time or audio/video quirks. May be the included HDMI cable but Roku forums seem to indicate it may just be a glitch in these units

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device. Very reliable. I wish it had real Bluetooth. Its a weird pass through type.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong WI FI. Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to put discovery plus on my not smart television. This unit gets great reception from a average modem. I recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy product setup. Remote is super user friendly and the earbuds make it super convenient to use without disturbing others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok. Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used Roku for 10 years. The new model is very finecky with ultra 4K tv's. It will only play video on the 2.6 hdmi connection. Error message is very frustrating. It will not play in 1.2 hdmi ports.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roku > Amazon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick to load apps with few interruptions in streaming. I have replaced three Amazon FireSticks with Roku products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have bought this years ago

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this... it is great. Voice remote is the best ever... and I love having access to hulu, Netflix and disney plus with the push of a button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quieter, but remote is not as high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku Ultra is indeed a lot quieter than the Roku 4 we bought to replace it. The remote though is kinda cheap looking compared to the roku 4 glossy shiny finish. And they dropped amazon from their insta button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks like a black Twinkie

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say - it's roku's best so far. The talk feature helps you find things quickly and redirects you to the right place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded to the Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the Ultra and streaming is much better. Seems to have better wifi range. Vey happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device and value compared to Apple TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Switched from an Apple TV 4K because this plays 4K at 60 frames and the Apple 4K I had is only 30 frames

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and works well. Some remote interference with my sound bar but overall it was well worth the purchase. F1TV and IMSA app are there too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roku. It has given new life to our TV. It is now smart, and I can still play my movie files from it. Less clutter with less devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Simple to activate. Like Roku format of setting up apps where I want them on the home screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than built in TV gui

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three different big brand smart tv’s, and the Roku gui is just faster and more stable than all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is a must to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must to have at home. All I can say is just try it out and you will see how worth this device is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Roku, great as usual.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, been using Roku for years, this one is excellent, as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of a Roku Ultra. Love the product. Got it very quickly by home delivery from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome device its like your tv is on steroids much better than built in tv apps on sale for $69 its a no brainer

    I would recommend this to a friend