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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,802 reviews
  • Rated 5 out of 5 stars

    Best Roku Yet!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third 4800 Roku device. I have Roku devices for years and this is the best one yet. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku - Ultra Streaming Device 4K/HDR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved to North Carolina and we are now streaming. First time with Spectrum. We are very happy with Roku

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick to the basic Roku

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, let me say I am a Roku fan. I've used these for years. This is the first Ultra one I've purchased. I bought it because of support for different 4k and Dolby sound platforms and the increase in speed. For the difference in cost I'm not impressed. To me it works about as fast as my Roku Express. Regarding the sound, when a video loads, it always has a couple seconds of silence at the beginning before it "identifies" whether it's PCM, DTS, Dolby, etc. Sometimes, it even stays silent to the point where you have to turn the whole system on and off. Annoying. If I had it to do over, I'd just stick with the basic one.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for taking a moment to share your feedback with us. In order to maximize your Roku Ultra's quad-core processor, you'll want to ensure that you're utilizing a strong internet connection. You can check the strength of your internet connection on each Roku device by going to Settings > Network > Check connection. This will test the quality of the signal and also measure the speed of that connection, to be sure that the signal is strong enough.

      We'd like to learn more about the sound delay you mentioned, as this does not sound like normal behavior. Please contact us directly at [email protected]. Be sure to mention this review and your device ID number so that we can assist.

      Thanks!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. i prefer the ethernet (hardwire) and unfortunately this is the only option for that. have two now and love both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Roku. Especially being able to hookup wired! Love the remote with 2 custom quick launch buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent streaming device for a rookie streamer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use for a first-time streamer. I recommend this device for anyone wanting to stream video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my streaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Clear, bright screen and many options to choose from. I upgraded and so happy that I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dolby works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is great. I'm able to get Dolby audio out to my Sono's rather than using simulated surround sound like my older 4k Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku makes quality products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and they absolutely love it. I also think roku makes amazing products from my experience in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Premium

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading an older Roku option as we upgraded our TV and receiver to 4K. Streaming speed and selection of channels is super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    something wrong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, fast response but totally scrwed up. it would not respond to commands on screen correctly. i.e.. I would get to end of a show, episode 3 for example, and a "skip intro" or "next episode" commmand would come up. After clicking on the "skip intro" Roku would start playing the end of episode 4, 5 or 6. Once it did that the only way to get back to episode you wanted to see was to rewind the episode that came up or go back to the list of episodes and click the one you wanted. Something is wrong.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Piper, thanks for sharing this with us. We rely on customer feedback and hope that we can learn more about your experience. This doesn’t sound like an expected behavior and we ask that you contact us directly at customer.advocate@roku.com so that we can assist. Be sure to mention this review and your Roku device ID number.

      We hope to hear from you soon!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful little unit, quality is great. Almost instant when clicking on streaming service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast streaming media player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish it could send bluetooth signal without the use of the phone but still very good product and does what it is specified too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing I love just taking to it. and the headsets are great for when I want to let others sleep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great media streaming device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent media streaming device at a great price. Roku never fails! This christmas are going to be great!:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is definitely the way to go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best choices for streaming. The Roku is extremely fast and does not lack on streaming choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku. Use them for all our streaming needs. Great for when traveling to watch all our favorites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works even better than my old premier+, because it has volume controls and a mute switch for the television set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for apps + movies

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use good quality i can even connect my Bluetooth power beats with it not just the headphone jack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ACEV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is definitively better version from the one I had. Content loads quick and I can see an improved image quality.

    I would recommend this to a friend