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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,802 reviews
  • Rated 5 out of 5 stars

    remote finder is a game changer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. As Rokus go they all seem the same, but the lost remote finder is a game changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaces a Xfinity Box for each room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess i can use this to watch Xfinity and not have to rent a box for each room now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the Roku Ultra I highly recommend upgrading from a Roku 3 or a streaming stick!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning, so far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to this and not really tech smart. No problem Geek Squad was there to back up the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Roku off your WiFi.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many devices competing for my WiFi bandwidth. Already had an Ethernet cable to my smart TV so this was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up, great video and audio quality. I replaced a Roku stick with this and see a boast in quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent chiice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that functions exactly as advertised...works well as a universal remote to control volume and turn on/off tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from cable to roku and I really like it. I can get everything that I want to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great money saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to cut the cord/cable. Works great with my tv antenna and apps that are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku can do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why use a branded at&t or Comcast box when you can get this Roku with all the features you need. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect if you want HBO Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the firestick I had before that it replaced. Roku at the moment is the only device that has HBO Max app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend to others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked well for me with an "unsmart" TV. Second one I've had. Must have room to breathe to avoid getting overheated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocking Roku

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ultra does it all and does it very well!! Hook it up and it automatically detects your whole system, amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more cable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! Really helped us break away from cable tv. I would definitely recommend this to to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for my tv in the backyard. Able to watch sports, movies, & shows in my yard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a wire Ethernet option this did the trick. Tried firesticks and others but this interface is easiest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Roku...in the end saves you money!!! Choose what apps to pay for and save money overall!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    But Roku Ultra IF U Have NEWER TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased a Roku stick, but in a recent move was unable to locate where I thought I had put it. So, I thought I would "upgrade" to the Roku Ultra. Unfortunately, with my three-year old television I was unable to get the Ultra to "pair" with my television. So, I find myself unable to control the unit completely through the remote control and have to get up and control volumn at the television. I guess I could have returned the Ultra for a stick, but after going through the process of connecting it I just thought for the amount of time I watch tv I might as well keep it.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, we want to thank you for being our customer. It's unusual for a remote to not pair with a TV and we'd like to learn more about your experience. Please visit support.roku.com/contactus to connect directly with an agent who can assist. Be sure to mention your device ID, and the make and model of your TV.

      As a tip, you can troubleshoot your remote pairing using the tips found in this FAQ article: https://support.roku.com/article/115013019828.

      We hope to hear from you soon!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Roku Player for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streamer for my mom, great quality build and lots of features on the player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I use roku on every tv in the house. Easy to use and not limited to the apps on the smart tvs.

    I would recommend this to a friend