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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,802 reviews
  • Rated 5 out of 5 stars

    The best Media Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Roku I have. Used to be starter Media player, but have graduated to Ultra and love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our Roku we purchased from Best Buy. We use it daily to stream our programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a Roku for about 10 years now, no complaints other then it didn't sync 100% to my Westinghouse TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already purchased some of these, so I knew what I was getting and it is fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the item and it was a great price for the quality. Only gave it a 4 of 5 because unless you have 4K HDR UHD cable or streaming services you won’t get the full quality of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were always buffering on our streaming tv. I hooked this up and haven't had a problem since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Newest Tech!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roku Ultra! I have the 2019 model and the older ones. This one is so I can get Atmos on my soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best Roku EVER. I connected the Roku to my LG OLED and the colors really popped. Very fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still in the box, so cannot comment on the actual product, only that purchasing and curbside pickup excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank god for Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use the smart tv but it wasn’t smart enough. But thanks to roku its smart now i love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best friend loved ours so much that this was her Christmas present!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using it for a while, works well, we like the ability to search by voice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have few ROKU devices, love the option of speaking to it vs pressing buttons! Now , 12/3/21 remote has a tendency to lock up. Can't figure it out, not the batteries..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great stream hub but does get annoying having to start the video over if you leave it but over all the graphics and the ease of use is great

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Ray, thanks for your feedback! If you leave a video, it should resume playing where you left off. Does this happen on specific channels?

      Another tip we have is always remember to push the Home or Back button before you press the Power button. This will ensure that your streaming session ends before your TV powers off, allowing you to resume where you left off.

      If you're still having issues, don't hesitate to contact our support team so we can help investigate! Visit support.roku.com/contactus to get started.

      We hope this helps!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Excellent option to get rid of cable company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku allowed me painlessly cut the RCN cord and make my own choices as to what to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for HBO Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Roku for a couple of years. Needed another for another room to use to get HBO Max. Great device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the ultra Roku. Best one in the line up. We have a few but this one is best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graet Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase - much more responsive than my Apple TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku ultra is fantastic! I ordered online which worked great with the contactless pick up. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Roku, I would recommend this for everyone. I’m going to get another one soon

    I would recommend this to a friend