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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,802 reviews
  • Rated 5 out of 5 stars

    Roku - Spectrum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase as long as I can connect to Spectrum TV cable app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    roku install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked well in a third floor bedroom --good reception and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a replacement streaming device and the roku ultra was it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Roku I have them both in my RV and love them both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my dad's bday- his been wanting one for a while and now his a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I like all the features of the Roku device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install. Haven't had any issues or concerns since using it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So disappointed in Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An FYI, my issue is with the changes that have made the box itself more inconvenient and not necessarily with performance. We have the original Ultra and decided to go ahead and purchase a newer model. We did not know that when we did we would lose the easy accessibility to the USB port, or that the SD port and optical port would be gone all together. Because we have a lot of things on flash drives it was very convenient having that part on the side and not having to constantly pull it out to put something behind it. The port is now located on the back of the Roku which makes it very inconvenient. We also use the optical port to connect our soundbar, this was so helpful on the previous Ultra because I didn't have to fight trying to get to the port on the back of the television, this version no longer has an optical at all. And while we didn't use the SD port often it was nice being able to pop them in there and look at pictures when we wanted to. There was nothing added that would require them to remove those options so I'm just very disappointed in this newer model.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi FJThomas, thanks for taking a moment to share. We're thrilled to hear that you love your previous Roku Ultra and appreciate your continued support. Our customers' feedback is incredibly important to us. We appreciate the comments and will be sure to pass this along to the product team.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and the best deal. Best buy is lately my go to place for tech deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Streaming Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. The ethernet connection capability is good when everyone is on wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great load times on apps. Like being able to connect it via Ethernet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable, just like most best buy products. Just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at a few streaming devices and I am very pleased I chose this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ruku device I have owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ruku device, always on which is great, and AirPlay works seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra - Very satisified

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku Ultra works great. Wifi streaming is greatly enhanced over older version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really great to have this handy everywhere you want to watch certain shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to replace my cable box. It will pay for itself in a couple of months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Device. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sound and Video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on projector in home theater. Control works thru double drywall as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Perfectly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to set up and so far we loved it. It works perfectly.

    I would recommend this to a friend