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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,802 reviews
  • Rated 4 out of 5 stars

    Stinking pricing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my Roku but hate best buy price.I purchased roku November 9th $99.00 then two weeks later it was on sail for $60.oo. Hate wen they do that which is often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Having Sound problems almost a year old Roku

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a full year old and I'm having problems with the sound not working on the apps until I restart the device. Also when its not having sound on the apps and I press the home button I get a pause with a black screen before it shows the home page. I've been having to restart my Roku almost daily. I wish I would have gotten the protection plan on this thing. Otherwise it was a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku system

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my daughter. She is so glad she has channels to watch now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better and improved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works do much better than my old Roku. Faster response and smoother operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have you can watch everything it has Hulu and Netflix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are trying out cutting cable. I think we’re cut

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are trying out cutting cable. I think we’re cutting the cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase, all my family enjoy this product. Very good entertement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the difference in quality and speed as we upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 and will purchase 1 more. So very easy to add to tv and get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comcast alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Comcast. We finally got to disconnect & save from paying cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what a Roku does

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but the video quality was not consistent when compared to my 4K TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The little device is awesome, great options and features, recommended even if you have a smart Tv. More features, apps, and optuons than a local smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to beat Roku. It works great and looks great what else can I say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what we wanted it to. We use it daily and haven’t had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frequent shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had product I wanted at competitive price and speedy and polite service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with product, recommended it to a friend who purchased 3 of them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this for both home and business purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airplay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Roku and now that airplay is part of the roku platform it’s even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hulu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. I’m glad that I purchased. I should have done it earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product as with all the Roku products that I have had !!!

    I would recommend this to a friend