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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,802 reviews
  • Rated 5 out of 5 stars

    Roku dream device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device, love the earbud capability and all the apps already installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Howard’s Roku Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and lots of channels. Really a good buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slight audio delay issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works generally well, but for some reason, there is a slight audio lag to the screen when I stream NFLX or Disney. I have an AV receiver set up, and that is probably part of the complexity, but this historically had not happened before. I wonder if some of the upgrades that the hardware is seeing across the ecosystem is causing issues. But Roku doesn't have a satisfactory answer to this problem, and I think this is widely noted now if you search the web.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for taking a moment to share your feedback with us. Our team has very recently been putting out updates to address user issues and improve system stability. Please check for the latest update under your Settings menu and restart your player.

      As a quick tip, we'd recommend bypassing the AVR, trying a different HDMI port, and trying a different TV in an attempt to isolate the issue.

      If you're still having trouble, we'd like to help investigate this further with you. Please contact us at customer.advocate@roku.com so that we can escalate your experience to a member of our support team. Be sure to mention this review and your device ID number so that we can best assist.

      Thanks!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Roku ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgrade from our previous Roku! Would definitely recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned, but good device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item, the Roku Premier i had gave about the same performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for streaming. I no longer have a lot of buffering going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like it’s supposed to. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for College

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Love the fact you can use this with an Ethernet port!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nix the cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, can use in place of cable box . Wireless ear phones are a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price can't go wrong with Roku. Best buy is the place to buy electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get rid of cable with this, and get more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, we purchased this, added YouTube TV and got ride of our cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Roku and it's headphones. Keeps house nice and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gayle

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for one or two people. I bought a few for gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Roku!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Roku, voice remote with headphone jack is great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It was easy to install and great value for the orice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set this up in main room then had to move it to another room. So I just haven't had a good chance to get used to it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase, it was easy to connect, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku with internet!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , so easy setup and use. No problems at all !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tokugawa device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed for a condominium rental unit with no television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only slightly challenging to set up. Delivered promptly.

    I would recommend this to a friend