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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 3,802 reviews
  • Rated 3 out of 5 stars

    Has audio issues - wait for firmware updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has audio issues (see Roku forums). I'd wait until they are fixed. Shame on Roku. Video is otherwise good, nice you can disable Dolby vision (it's too dark on my Sony TV with it on). Unfortunate that when using the earbuds it cuts the tv audio also meaning you can't have both going at once.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      We appreciate your feedback. When private listening is activated, you will not hear audio from your TV speakers. However, if you need support for multiple listeners, you can use private listening for up to 4 devices via the Roku mobile app.

      We released an update on 10/28/2020 that we believe will resolve the audio anomaly that you mentioned. Please check for the latest update under your Settings menu. If you continue having audio issues, please send us an email at [email protected]. Be sure to and mention this review and your device ID number so that we can best assist. 

      Happy Streaming!
      Roku Customer Advocate
      Roku.com roku

  • Rated 5 out of 5 stars

    Ultra Streaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the cable cutting sites in one amazing device!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets me where I want to go, but it is not nearly as efficient or user friendly as the voice activated controls that cost a bit more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products and technical advice from the Best Buy staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Steaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats the competition by far! It makes your smart TV even smarter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CEO Thunderbolt Electric

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an excellent decision to buy my item at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded!! This one controls volume and has a fast response.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Hammer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up only problem was and still is, I can't my local stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra is Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this. I needed to be able to plug in through network port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up. I watch it everyday. really enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for streaming TV shows, movies and fast connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my daughter she loves it no complaints yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louve my new roku stick. Plan on buying a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE ROKU ULTRA WORKS GRATE,ENJOYING WATCHING TV EVERY DAY.THANKS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Seems to interfere with my sound at occasionally though. Still a better solution than using LG’s crappy OS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHER/DRYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY EASY PURCHASE. DELIVERY WENT OFF WITHOUT A HITCH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Quick response time compared to stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dump the cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutting cable was a great feeling ~ love the monthly savings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for apps but not for USB files.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device, runs apps smoothly and with no crashes. It just needs a much better way to play content off a USB drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work better than the older model nut still some issues picking up internet signal.

    I would recommend this to a friend