Customer Ratings & Reviews
- Model:
- 4800R
- SKU:
- 6424781
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.
This summary was generated by AI based on customer reviews.
Still no HBO Max???
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still no HBO Max with this new model???? The only reason I bought it was for the HBO Max option. Very disappointed!
I would recommend this to a friendGreat Device
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This version of the Roku is really great, and also with faster load times.
I would recommend this to a friendWorth Every Cent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and at the sale price you can't beat it. Would give it 5 stars if it could control soundbar volume.
I would recommend this to a friendwont last
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just be prepared to buy a new one every year switch all of mine out with these because after 1 year the cheaper one run so slow it not worth the time. Now one of them already has a purple screen everyday so i have to unplug it and plug it back in for it to work. This is be the last time i upgrade with roku devises if this happens again.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we're sorry to hear about your experience and we're here to help! It sounds like you're experiencing an HDCP error screen.
We have a few steps that may solve the problem for you. First, try a different HDMI input on your TV, AVR, or soundbar. Next, you'll want to try using a different HDMI cable (less than 6 feet if available), just to make sure the cable you are currently using does not have any defects. When possible, always use the Premium High Speed HDMI cable that was included with your Roku player. In an attempt to isolate the issue, you may want to try connecting to a new TV, in the event that there is an issue with the original TV's HDMI port.
On our Support site, we have a helpful article and video that will walk you through some more detailed troubleshooting options here: https://support.roku.com/article/208755468.
If your issue continues, please contact us directly at support.roku.com/contactus so that we can assist you directly. We look forward to getting you up and streaming!
Roku Customer Advocate
Love Roku, but this one is for brand new TVs only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cause compatiblity iasues with ,t,v. Mamy Yoytube vixeos for trying to correct.
I would recommend this to a friendRoku great 2 of 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with two of our three TV’s, but on the third have to keep restarting the Roku after I turn the TV on or I just get a purple screen and sound - no picture. Seems there is an issue with some TV’s that don’t have a feature that makes the Roku more compatible. May have to purchase another TV if I get tired of restarting it every time I turn the TV on.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for taking a moment to share with us. This sounds unusual as Roku players are designed to work on any TV with an HDMI port. We'd like to learn more about your TV so we can troubleshoot and offer assistance!
Please visit us online at https://support.roku.com/contactus to get started chatting an agent. We look forward to hearing from you!
Happy Streaming!
Roku Customer Advocate
Roku great unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i have tried multiple streaming devices and this is the easiest one to use
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very happy with the product. Need to figure out why it will randomly exit out of shoes and movies.
I would recommend this to a friendBest streamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so far the best Roku streamer I have ever owned, my old Roku 4 was great but an upgrade was needed
I would recommend this to a friendReview of Roku device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use and I will be looking forward to watching free movies and music using the new features
I would recommend this to a friend- Pros mentioned:Ease of use
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok easy setup to many extra settings hard to use
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there, this is certainly not the experience we'd hope for you to have. If you're still having troubles, check out our Support website!
For your Roku Ultra player, we'd recommend starting here: https://support.roku.com/article/360053315174
This article features answers to our most commonly asked questions, step-by-step troubleshooting resolutions, tips to watch your favorite content, video tutorials, and more.
If you need further assistance, don't hesitate to contact us directly. Visit support.roku.com/contactus to connect with an agent.
We hope that gets you up and streaming soon!
Roku Customer Advocate
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it except no numbers on the remote to change channels
I would recommend this to a friendRoku Ultra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have issues with remote. Doesn’t power on or off, but all other functions work
I would recommend this to a friendRoku Streaming Device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent Streamer for the Money. Youtube TV was finally settled so worth a look!
I would recommend this to a friendGreat quality. Missing apps.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's missing a few apps I like: Mubi, Criterio, but other that that it's great. Streams well!
I would recommend this to a friendmy Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best streaming device made. Best Buy online service was awesome
I would recommend this to a friendRoku review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We're just getting used to streaming, but I can say that the device works well and easily.
I would recommend this to a friendLag
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is good streaming device but flaw is the remote sometime show lagging when you press it. I know it’s the remote problem because when the remote show lagging, i switch to use the phone to control and no lagging showing so it must be the communication between the roku and physcial remote.
I would recommend this to a friendGood when they work, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using them exclusively for years. When the Roku Ultra works, it is great. I recently purchased two new Ultras for my house and both have failed within the first 6 months. One will not power on at all, and the other errors out when trying to stream a video and crashes to a restart
No, I would not recommend this to a friendMy old one was better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always having to plug it in. Rebooting often! The sound isn’t that great!
No, I would not recommend this to a friend