Customer Ratings & Reviews

I bought this because the Roku stick I was using wasn't working well and this did the trick.

Awesome but it does glitch occasionally. All you have to do is disconnect power and reattach.

Serves our purpose and seems to work well. It was also reasonably priced.

Quick and easy to connect, but the remote control could have a backlight to see keys at night.

Upgraded Roku.. worked as described.. headphones included..

It was easy to setup. Works very well. The product is of good quality and worth the money.

Works great though it seems to disconnect from the internet a lot.

Works pretty good. Nice features. Sometimes has lag while browsing thru the options.

Very good. Lots of capabilities. The menu is a little buggy, but has all the apps you need.

Bought this mainly for its remote’s headphone jack. Turns out that the latest version of this model has crippled the volume output on that jack. Even set to 100, it doesn’t deliver as much sound as the iPhone Roku app. I’d have returned it if Best Buy’s return period weren’t so sadly brief. Roku’s answer: “Recently, new global guidelines have been released, requiring all electronic volume output to be reduced on devices with headphone listening. These restrictions were put in place to prevent any kind of hearing damage that may be caused from high-volume listening for long durations. “For this reason, the remote control headphone jack on newer devices, such as the 2020 Roku Ultra 4800, will likely require streamers to utilize a higher volume number to achieve the same volume output as previous remotes. (Or in your case, to achieve the same volume output as your iPhone).”

Functionally identical to my 5-year-old Roku stick; cannot see, hear, or feel any significant upgrade with this new model. The remote is a big disappointment: the buttons are heavy, thick, and make a loud LOUD clicking noise when pressed. (The old model was smooth, light, and silent.)

Seems like a good product. I’ll update later after I have a chance to use it for awhile.

Bought this because the one i had was about five years old.

My older Roku3 is working fine, but this new Ultra unit is having problems with the video across different apps--there are subtle lines or boxes that show up while watch. This looks like some kind of decoding problem, so I hope it gets fixed with a firmware update. I bought this during a sale, and now the device is unreturnable.

Easy to install. Simple to use. Better than cable TV

Seems to have some growing issues, however, they may be fixed with forthcoming updates.

Good streaming product. I am pretty happy with the purchasd

Bought this for our new home theater as the main streaming device. Love it so far.

Roku is good only thing it's missing is easy access to internet

Good product. Only reason I gave it a 3 star is the new Roku registration process. They are making it very difficult for you to register the product without a credit card number. Roku needs to go back to the simpler registration process.