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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,802 reviews
  • Rated 4 out of 5 stars

    Stream time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Everybody loves overall experience with streaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROKU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works very well but is not a replacement for Spectrum TV boxes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved streaming performance. Would recommend purchase,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, the DVR is not as advertised, it allows commercials

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    paymor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as easy to navigate channels as cable remote but still a good value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great,and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with ease,no problem hooking it up,or getting it started.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome streaming. Working good with a BenQ projector and Sonance speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first step in cutting the cord. Lots and lots of channel's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None at this time doing it only for the reward points

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about 45 days ago. Easy to use. Lots of options. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet installed , so no opinion at this point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new ROKU is a great upgrade to the old ROKU. It works rellay good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to set up everything I was looking for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Equalnobetter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not as fast as existing Ultra 4K HD Roku unit I own. Disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money spent. There is nothing extraordinary about this device. I do not see any difference between roku 3 vs this high end one. The picture clarity is the same. Speed is the same despite tall claims. I would suggest going with basic roku and save money as it will work equally well.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Sam, thanks for your feedback. We offer a suite of players that are sure to fit the budget and streaming needs of most users! Check out our product comparison page on our website to find the perfect player for your needs.

      The 2020 Ultra is our premium player, offering our longest range WiFi, our most powerful processor, and the highest quality video and sound for users with the added Dolby Vision and Dolby Atmos. If you're looking to take advantage of the Ultra's capability to stream in 4K Ultra HD, you'll need to ensure that your setup meets the minimum requirements. You can learn more here: https://support.roku.com/article/211194548.

      We hope this helps. Happy Streaming!
      Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    Working fine so far. Does what it's suppose to!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nothing to complain, does what it's suppose to!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't do what it said it would do, won't work with spectrum.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.

      To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    ROKU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROKU - we've a a few and this one is like the other ones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the right price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no reason to upgrade if you have the 2018 model.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problems with this device

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had problems with Roku devices before but this one has had all sorts of problems. For a while it would stop the show and tell me I needed a new HDMI cord. I replaced the cords and it still would give me the message. I found that if I turned it off and on with the remote the message would go away. Recently it started giving me a one-quarter screen when I watched a movie on Brit Box. I updated the software and turned the device off and on. That worked for one day. I find that I have to unplug the device every other day it seems. I'm thinking of switching to Apple TV and giving up on this one.

    No, I would not recommend this to a friend