Customer Ratings & Reviews
- Model:
- 4800R
- SKU:
- 6424781
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Convenient and a great money saver!!!!
I would recommend this to a friendRoku -Ultra(2020)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku -Ultra cud be a good product however the HDMI disconnect at all times when I turn Roku on. I have to go to the settings and change the display type all the time. This is a problem that need your attention.
No, I would not recommend this to a friendRoko
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still figuring things out. By it does offer more than fire stick
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got what I expected. Fairly easy to use sharp images.
I would recommend this to a friendWorks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Roku woks great I definitely would recommend to someone
I would recommend this to a friendROKU ULTRA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a fire stick works much better lots of app options !!!
I would recommend this to a friendNot for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the next day. They did not meet my expectations.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we're sorry to hear that the player did not meet your expectations. We're always here to help and our product team is always on the lookout to improve our products based on our customer's feedback
If you decide to give us another shop, we recommend checking out our Support website! For your Roku Ultra player, we'd recommend starting here: https://support.roku.com/article/360053315174
This article features answers to our most commonly asked questions, step-by-step troubleshooting resolutions, tips to watch your favorite content, video tutorials, and more.
If you ever need further assistance, don't hesitate to contact us directly. Visit support.roku.com/contactus to connect with an agent.
Happy Streaming!
Roku Customer Advocate
Roku 4K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my LG 70 inch and home theater system
I would recommend this to a friendGo with firestick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good...but fire stick does what I need for a lot cheaper
No, I would not recommend this to a friendRoku ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I Will recommend it works with apple airplay
I would recommend this to a friendAverage Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only works with 4K Televisions and have some issues with 4K Projectors, the system does not have good support for 4K 30 HZ which is the resolution for most projector. Tired to contact Roku Cust. Service but the response was it only designed to support 4K TV's.
No, I would not recommend this to a friendRouter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new router ended the issue of slow loading movies.
I would recommend this to a friendGood product for streaming. Avoid cable box rental
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine! I like the lost remote feature. Would recommend
I would recommend this to a friendWorks fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace basic Roku device we had been using looking to improve streaming performance as we increase usage but honestly can’t tell much difference. Haven’t used voice feature yet. Works fine just not as was expected.
I would recommend this to a friendDisappointment
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought we would get the expensive Roku as a nice upgrade. But turns out our old express works much better. This one requires too much bandwidth or something with our internet that it didnt work great. We went back to the express.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Catharine, this is certainly not the experience we'd hope for you to have. Signal strength can vary due to factors and we're here to help! We recommend visiting our FAQ article to walk through some helpful connection tips and resolutions: https://support.roku.com/article/213122277.
If you need further assistance, don't hesitate to contact us directly. Visit support.roku.com/contactus to connect with an agent.
We hope that gets you up and streaming soon!
Roku Customer Advocate
George
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Like the Ethernet connection.
I would recommend this to a friendNot as great as I'd hoped.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had more trouble with this than I have with any other Roku. The auto function on the display makes the picture black out frequently, and I keep getting error messages. It works wonderfully when it works, but it's really annoying otherwise.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Michael, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help. Please send us an email at so that we can work with you directly. Get started here support.roku.com/contactus and be sure to mention this review along with your device ID. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Older rokus were better
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this roku because my other roku was so outdated. It works fine but sometimes it just stops in the middle of the show and goes to the home screen. I never had that issue with my older rokus.
I would recommend this to a friendWorked well until it didn't
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a lot of use out of this device, but it now randomly throws an error saying it isn't compatible with my television. It works when it wants to. I wish I went with a different product.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi rmbell3, we're sorry to hear about your experience and we're here to help! It sounds like you may be experiencing an HDCP error. On our Support site, we have a helpful article and video tutorial to help users rule out the possible culprits here: https://support.roku.com/article/208755468.
If your issue continues, please contact us directly at support.roku.com/contactus so that we can assist you directly. We look forward to getting you up and streaming!
Roku Customer Advocate
May not need with new tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in anticipation of new, smart tv delivery. Did not need it as new tv has most of the usual streaming apps. This Roku buggy with PBS streaming. Will likely use it with one of the older tvs
I would recommend this to a friend