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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3801 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,801 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the Upgrade After 3 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has Dolby Vision which is nice. Still no 120hz only 4k Dolby vision at 60hz but still looks amazing. Much faster than my old Roku 4

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Worth it if you don't need the Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong wifi, Dolby Vision, and Atmos sound. Everything you could want in a Roku streamer, including the remote with a headphone jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Streaming Device out there!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only remaining family of streaming devices that allow you to maintain your privacy. For the price the top end device is on a par with Apple and NVIDIA offerings. You pay a fair price and do not have to continue paying by supplying them with all of your family's personal information. One of the better if not best user interfaces. You also get free content unlike all of the others. Build quality and specifications are very good combined with a reasonable price. Heck I got mine on sale so less than half the price of the Amazon, Apple and NVIDIA offerings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ruko streaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ruko ultra it makes streaming movies and TV shows easy. I recommend this device for everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Questionable compatibility with Atmos AV receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged this Roku into streaming box input of Pioneer VSX-834 Atmos AV receiver. Roku box reported that, plugged into this input, I could watch in either 1080p HDR10, or 4K SDR, but not both 4K HDR10. A Google search revealed that the bit rate of the 4K HDR10 output is a bit above the approx. 10.2 Gbps limit of the HDMI 1.4 spec. Yet the receiver spec says it is compatible with the higher bit rate spec of HDMI 2.0. So either this Roku misread the capability of the HDMI input of the receiver, or the receiver spec is wrong. They point fingers at each other. (The cables were not a factor; they are labeled “Premium High Speed”). So the solution is that you have to plug this Roku into an HDMI port of the TV, and set the receiver to its TV input. An inconvenience because you have to use the TV’s remote control to switch to the Roku, and use the Onkyo remote control for all other inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, fluid and very easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the ROKU setup instead of using my tvs app hub. It’s much faster, fluid, and easier to navigate. Also, I recommend getting this one instead of the Roku sticks. I got this for my mom because she had the Roku sticks and she found that it was constantly buffering. She is by herself and lives in a 1,000 sqft house with fast internet. I previously thought that I would have to get a faster router but I bought this to try it instead and she has no issues. You really do get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Enjoying the Roku

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have sever Roku's I like the new remotes ability to turn the tv on and off and to control the volume. I use the Roku to watch Hulu, Peacock, youtube, Disney + and Spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, great UX/UI and remote, all the AIDS you’ll need, connectivity to iOS, Android, and Windows devices, and Dolby Atmos/Vision. What else did you want?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Headphone jack

    Rated 5 out of 5 stars

    Streamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better then the other brands I have tried fast and easy to set up love the speech part being able to switch from one app to another is great and ear phone are nice too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall, satisfied.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really easy to setup pretty straight forward. You have the power cord,HDMI cable and the option to connect to the internet via Wi-Fi or ethernet. I chose ethernet, since there too many devices already using Wi-Fi. If you want local channels you can use an antenna. I tried that works okay,but reception quality wasn't there. There is an alternative an app called Locast. The only draw back is a commercial that pops up at any given time wanting you to do a monthly (they call it a donation) fee of $5.99. If you can over look that, its better than an antenna. It can get just as expensive as cable. The good thing is you pay for what you want. There are a lot of free channels to choose from. You can spend a lot of time channel surfing. Along with all the movies, TV programs, and special interests programs there are music channels that are free. In the end I am satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best ROKU yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th ROKU and the best one yet. Great HDR picture and Dolby Atmos sound quality! Easy to setup. I am very happy with my purchase and would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku works great. I love all the channel options. It is very easy to install and set up. The set top box is small and practically unnoticeable. I went for this model because of the Ethernet possibility in case or spotty WiFi becomes spot-ier. I haven’t set it up that way but I like having the option. Right now no problems with reception. Plus I got it on sale and added reward points so I got it for the premium price. I was a little disappointed that the Roku Live TV wasn’t live majors or local tv but there are plenty of ways around that with streaming and antenna. On our way to cutting the cable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great - this is our 6th Roku/Roku TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra (2020) works great. We got this version because hardwired it to our network with CAT 6 network cable and this version also Apple AirPlay. Our old Roku box was working but did not have AirPlay capability. Purchased with Black Friday prices and would definitely purchase this again. We have great luck with Roku. We even have a few TCL televisions with Roku built in! The Roku user interface is so easy to understand. The apps are easy to install and use. Great work Roku NOTE: HBOMax is not yet supported on Roku. Not sure why, but hopefully HBO and Roku work this out soon.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cord Cutter's Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on which streaming device to purchase when cutting cable, and the Roku came out the clear winner for me based on the following: 1) The Apple TV is nice (I own one) and a close call if you have deep pockets and an Apple Ecosystem. 2) The Amazon Fire TV is just too creepy to own given the level of intrusion that Alexa has if you don't keep it muted and tweak the settings. The specs of all three are pretty similar but the speed, UI, and reliability of the Roku made it an easy purchase. I now own two, and have relegated my Apple TV to the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how was it is to use. Live chat great as well when I had an issue Only one issue, batteries need replacement too quickly after using earphones. Love them but have to change batteries to quick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Cut the Cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation and quick. Loaded all my previous channels from previous roku. Remote is much improved on this model. Overall great product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Compact and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice streaming device. The remote is easy to use and intuitive. The device is small and set up was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra is great improvement over overheating Stick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as a replacement for our Roku stick, which had begun glitching out, probably due to overheating so close to the back of our TV. So far, the Ultra is working great and there's enough distance from the Ultra to our TV that we don't fear more overheating problems. Definitely an improvement over the Stick and I like how, if you've already created a Roku account, it automatically imports all your saved channels to the new device. Just wish it imported them in the order I originally had them. I had to spend a lot of time moving them around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra, best Roku yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several Roku's. I think it is the best streaming device out there. I also have an Amazon fire, like the Roku so much more. Just so easy to navigate through and install all your streaming apps. My husband is not a fan of all the new technology, and he can even navigate through everything. I bought this because our new tv has Dolby vision although I don't think I've seen any Dolby Vision content yet, still trying to learn about it. One of the best things with this new model is the screensaver which I like to have on all the time, its beautiful fish swimming around and the colors are so vivid.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Roku - Ultra streaming device 4K/HDR/Dolby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku works great. Only complaint is sometimes battery charge does not last as long as other times. The unit has a plug in spot for my headphones so that I do not disturb my sleeping husband. Definitely recommend.

    I would recommend this to a friend