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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,802 reviews
  • Rated 5 out of 5 stars

    Roku Ultra makes watching streaming media easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku does what it's supposed to. It brings great streaming to the TV. It was easy to set up and easier still to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value 4K streamer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Best 4K streamer besides Apple TV. This is just a lot better value, and can still output Dolby Atmos

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 4K tv a few months ago, realized the Roku was 5+ and 1080p. Felt I was cheating myself on quality and I was. The remote uses batt power kind of fast even not using voice control

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack, Picture quality

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response, much less buffering, excellent picture quality. Headphones are a nice extra feature for Late night watching

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Roku 2, which was fine in its time, but some streaming services were dragging and VERY slow to respond to commands. I was not sure what the cause was, but decided to upgrade. The new Roku made everything move quickly and reliably. And of course, some new features such as speaking the name of a show that I want into the remote to go directly there, are helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Roku

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than a fire stick. More apps available which is great and you can use Roku TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing but one flaw

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound quality are far superior to not only roku I've used but also beyond my firestick 4k. I've had roku 2, 3 and 4 and this was way beyond those. But still has the wonderful layout that we are all familiar with from Roku. Built in remote finder is a dream come true. Especially when you have children who can easily misplace it. However not everythings perfect here. Randomly when switching to or from dolby vision the screen gets a pink coloring across it. I've tested this on two tv's and different hdmi cables and ports. Soon as you reset it or sometimes if it switch dolby vision again it fixes it. But you never know when it will happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good box for streaming purposes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra Streaming device is pretty good. I am using it as my alternate stream device over the TiVo, since I had issue with my TiVo with my cable service. The ability to also watch Hulu, Netflix, Amazon, Paramount+ and Crunchyroll in comparison blows away trying to see only some of them on the smart TV or TiVo. The interface is fairly easy to use and I would recommend it to people who only use streaming. I also like the fact that you don't have to have a subscription with Roku just to use your streaming services. While yes, you are paying for the streaming services, using them with roku doesn't cost extra.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the speed and advanced controls on the remote. It works great, happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    … I just wish you didn’t have quite so many wonder

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it. I was never familiar with Roku before. I am very elderly and not tech savvy at all however it doesn’t take very long to be able to operate these little things. As far as I’m concerned they’re a godsend thank you so much Best Buy. I love you guys… I just wish you didn’t have quite so many wonderful things to buy lol.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello, thank you for much for the praise! We're thrilled to hear that you're enjoying the new device.

      If there is anything that we can assist you with along the way, don't hesitate to connect with a member of our support team at support.roku.com/contactus.

      Happy Streaming!
      Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    AMAZING!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute BEST!! So easy to navigate, and I love the earphone feature on the remote!! Get one if you haven't already!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. My TV is now able to get many programs and networks without an antenna or satellite.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Roku Ultra DV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2020 version to get Dolby Vision. The pic quality is substantially better than the previous 2018 version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want a Roku, this is the one!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line Roku streaming device. Only model Roku USB connection for video playback (the Ultra LT does not have this).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options when your 4k doesn't work well and you dont want to buy a new one to repeat the cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great, had to get cause my smart tv didnt have hulu. But this has somany options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we rely on internet for streaming tv , and everything . I had a Roku streaming stick for 3 years , and it has been working great. This made me trust Roku products. I recently bought 4K TV , so we decided to upgrade to Roku ultra , comes with a HDMI cable, remote and a earbuds. the price is higher as compared to other options Roku offers , but if you consider the capability and the options available with it , it is reasonable, we rely on it in all of our streaming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up. It also is easy to get updates on. It is easy to use and I have never had trouble with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack, Speed

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, love the features. Connects quickly to a TV for full control. Headphone feature is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easiest one to use with great options.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and very easy to use. I have it connected to an OLED to download more apps.

    I would recommend this to a friend