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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,802 reviews
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Roku makes a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised! I am totally pleased with the speed and clarity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that provides 4K with dolby atmos pass through even if you only have hdmi arc.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Works Seamlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. I have been using the ROKU for a while but I bought this Ultra specifically for the headphone connection. It works perfectly for this use so my wife does not need to hear my loud movies! One note of caution, the headphones only work with the ROKU controlled streaming. It does not work with a BluRay player which is not controlled by the ultra. Such is life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best streaming device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Excellent picture. Fast upload. Good earpods for private listening. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of entertainment, no monthly fees!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the Roku device alone gets you 1,000 channels. It is a blizzard of entertainment, but still easy to use. I suggest a cheap antenna and a tablo box and you have everything you need for $0 per month. Cut the cable, only pay for a solid internet connection. The ultra has the latest audio format. They are confusing as the Ultra+ is a lower tier device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product that goes the distance and is easy to unde

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A terrific product that goes the distance and is easy to understand and use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Go for it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. We cancelled our DirecTV and started using this. We are definitely never turning back. This is much cheaper. We use sling, Netflix, Disney+, YouTube, etc. It even has free Vietnamese channels for my mom so that’s a major plus. I don’t feel like I’m missing out on anything without a cable TV provider. Only problem would be that the remote runs out of batteries really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    A good, but not great upgrade from older Rokus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Ultra 2020 because I wanted to upgrade my aging Roku 2. I picked the Ultra over the other products because I used an AV receiver with my TV, making this one more convenient to use than the Roku Stick version. Also, this was the only one that still had an Ethernet port, which I prefer to use vs. wi-fi. Don't get me wrong, the Ultra is a great product and plenty fast. I guess I was just expecting there'd be an even greater difference vs. my old Roku. So, while the upgrade was nice, it must admit it was a tad underwhelming, especially since I had to re-log into every. single. app. all. over. again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My roku player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Roku player ever! It comes with 4k capabilities and the sound is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku - Ultra Streaming Device 4K/HDR/Dolby Vision,

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is so amazing. Amazon really got nice products, easy to use,good stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Erkie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well as described, nice 4k ,fast, What are highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku is the best streaming player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku! What can I say that gas not already been said. It’s simply the best streaming device. There are no proprietary issues, like Apple. Google and Amazon Firestick require frequent updates and are “forgotten” by my apps. I have to reset them often. They now sit in a drawer collecting dust. Roku is inexpensive, easy to use, and portable for travel. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ROKU newbie love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I’ve ever owned. Very easy to use. Got it as soon as the HBO Max app came out. My smart TV didn’t have the ability to load newer apps like Disney Plus, but it’s an HD and I have a Surround sound bar already. Works fantastically thru this ROKU. I wanted it directly connected to the modem, so chose it because of the Ethernet port, although I have WiFi, I don’t want to be struggling with buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Beautiful picture and runs smooth. The new apple play update works great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great streaming player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the most robust streaming player out there. Great value for what it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is our media device.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are part of the Roku family, we also recomend the devise within family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Good picture quality. Good mix of available programs. I researched prices of this unit elsewhere and found that Best Buy had the best price available. There were several units in stock when I ordered curbside pickup. The pickup process was quick and easy. Installation was easy also with all needed components in the box. I have used this product for weeks without an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    East Set Up, works better than previous model.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up, works better than my previous Roku Ultra and have no complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack, Speed

    Rated 5 out of 5 stars

    Roku upgrade

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphone option for quiet viewing. Works super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great buy at BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound with the roku ultra. Purchased during holidays. Easy to set up.

    I would recommend this to a friend