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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3801 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,801 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great streaming device.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Easy setup. Nice that it comes with HDMI cable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Roku. Fast performance. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv Apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and instance access too many apps. Good quality picture!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Roku-Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K streaming and it was so easy to set up. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Great streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Roku it is very fast and no buffering. Good clear picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Improvement

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Roku. I’ve owned and given away over 30 of their devices. Their only downside is when they reach their point of obsolescence, which lately have been coming by too soon. I still buy them because at the end of the day they are a much much much cheaper alternative than traditional cable boxes. I love this model because I now have Dolby Vision and the HDR is rocking. I love a good soap opera effect on a high budget movie. It’s just refreshing. Roku throw me the newest and greatest and I will buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Streaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this Roku Ultra(2020). I made sure to look on the bottom of the box for the manufacturing date. I had read so many negative reviews about the 2019 version, but positive reviews about the 2020 version. I would prefer the buttons not to make a clicking sound when we push the buttons. I’d still purchase this again, for another room, if one was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Streaming Box.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roku ultra is the only way to go if you stream 4k/or have a cable cutting service. The ultra model typically is the only one that comes with all the networking elements wired lan and also dual stream wireless 2.4/5G This is the best bang for your buck don't get the cheap ones. If you like the way roku runs this is the one you want.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack, Speed

    Rated 4 out of 5 stars

    Roiling Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice system. Fairly quick, love the option for plugging headphones to your remote. Only wish it had number pads on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it's suppose to and does it well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best of the best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best streaming devices to pair with a smart TV or brand new 4k TV. Never been a fan of the OS interface that comes with smart TV's. The simplicity and ease of the Roku OS Makes streaming my favorite apps like Netflix, Hulu, HBO Max, and so on a breeze. Will forever be a Roku supporter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Works Out of the Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and performs as promised. Preferred over Apple Box. The remote is much easier to navigate and no problems to date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great reception, viewing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect instructions to install and use. I wish that the receipt with the promo code for 3 mo free of Apple TV+ had better directions to claim promo. I couldn't figure it out so I couldn't get the freebie. Had I waited 3 weeks I could have just gotten Apple TV+ thru Xfinity and 3 mo free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality streaming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion Roku has the easiest UI for navigating streaming. Good stuff

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best Roku I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Roku. I've had the streaming stick for years and decided to upgrade. The remote is more robust and offers universal remote feature that works seamlessly with my Samsung smart tv. The voice feature is nice, but I do not use it much. It's fun to play with. UI is excellent as we've grown to expect from Roku. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device. Love the stream oppose to regular cable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku ultra 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all the roku streaming device is good. It was simple to set up. The only problem I had with it was that it powder off once on me. To fix it I needed to boot it then it was fine. The other problem might be with paramount plus didn't pay extra to take out commercials so if you rewind passed where the commercials are then start watching it will pause and tell you it can continue, so you click out of it. Then hit resume so they can put more commercials in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarter than the smart program installed in our TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems our smart tv outlived program updates. Shame on LG for expecting their products to have such a short life expectancy. Roku to the rescue. This model functions even better than expected, plus it has an Ethernet port, important to us since our entire house is wired for Ethernet. Thank you Roku and Best Buy for having this available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku: Master of Content

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Roku's since it came out over a decade ago, allowing free content on its platform as well as paid. It is a product made for Americans, free to watch what they want, from a local church in Idaho or Georgia to a train ride overseas or a mega-platform streaming service. And I love that is it the size of an AppleTV. But unlike AppleTV, Roku allows you to view things right down to the local level, from massive production products to simple talking heads at the heart of our free expression roots. And if I want great surround sound privacy, it has tiny headphones you can store in a small container by your chair. My only problem is with the hardware, the mute button right underneath where your hand picks up the remote. You would have thought someone would have tested that mute button's position on the remote and said, "Oops, that's not going to work." Hopefully the next version will fix that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great very fast happy that I got the ultra easy to install

    I would recommend this to a friend