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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,802 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Media Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a reasonable price! Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Perfect upgrade from a Roku 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Roku 3 that my dog tore up the power cord. It has all the same features and then some. I love the addition of the volume and power control to the remote as well as the headphone for private listening on the remote. I don’t need to replace the other Roku’s in my house but I am considering it after getting this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device. Love the stream oppose to regular cable

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been satisfied with Roku streaming devices in the past, but this is the first one I would describe as excellent. It has a very sharp picture, provides Dolby Atmos sound, and it supporst both HDR 10 and Dolby Vision. It is also very responsive. To me, this unit is a big step forward for Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving our Roku. It’s very easy to use and the remote is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of setup and ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ease of set up, and I like the Roku interface

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I had long since decided to standardize all 4 of my tv's to the Roku platform, but initially I chose the Roku Streaming Stick 4K+, but it didn't work with my legacy Logitech Harmony 700 remotes and these did. I also really like that these have an ethernet connection. Great picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One very nice streamer and works easier and faster than my Sony Blue Ray player. It is just so easy to use and I would recommend this to anyone wanting one of the best Streaming service products. I always believe if you buy one get the best you can afford and never cut corners if you don't have to. I highly recommend this device!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love Roku! I like the wired LAN feature!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality streaming! I like the ability to plug-in a LAN directly from my modem for a faster and more reliable internet connection. I purchased this device to replace my Google Chromecast. I have been very pleased so far! The picture quality and connection is just like cable TV. I wish I knew about Roku sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the Spectrum App, loaded quicker than a Spectrum box reboot. I lose power and have to wait several minute's just to turn on. Once on, rhe box is quicker to change channels bit losing power during program the box tales so long you miss several minutes of the program. The Roku is much quicker. I love the aquarium screen saver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So much better than Chromecast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Love the private listening mode. Love the shortcut buttons. Love how easy it is to find and watch the shows I want. Love the remote finder feature. Have used it several times already because I'm always losing everything. So much better and more reliable than the chromecast I had. Wish I had upgraded a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming add-on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a ROKU TV but needed an add on streaming device for my basement Sony 85" TV. Read many reviews and finally decided on this ROKU. Couldn't be happier does everything I want with no problem no dropouts, everything I need in a streaming device is here and it will be handled exceptionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Support and Clarity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another win from BestBuy! While looking to move from our existing services to Streaming your assistance in explaining all the alternatives helped to ensure the product, a ROKU Ultra would not only meet our needs but exceed our expectations. My only problem was we waited so long to ask for help!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device with ethernet connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased last month. Works well. Got this one because it has ethernet connectivity. Performance is good. I was looking forward to using the TV on/off and volume controls that come on the remote but cannot use them because I connect it to my a/v receiver, not directly to my TV. I believe many people have this configuration and am surprised that Roku didn't plan for this and enable at least the volume controls to work with a/v receivers. That's why I gave this four stars instead of five.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Roku Ultra is a big upgrade!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Roku Ultra is really fast. It definitely is an upgrade from my Roku wireless that I had previously. I really appreciate the pause function when you put streaming on hold. If on hold for too long it will keep your place and shut down the TV and Roku. Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    very stisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy setup. Performs faster than our previous Roku's. We do not yet have a 4K TV or Dolby atmos receiver, so I cannot comment on those features, but works well with our 1080p TV and 5.2 receiver. Wireless connection seems to work well so we have not hooked up ethernet like we did with previous units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this one.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a difference between this and the less expensive Roku's. The 4K is solid, the device is solid. Spend the extra money and enjoy a very responsive unit w/RF and/or app controlled remote. A little more than 1/2 the price of the Apple TV, cannot understand why someone would pay more for what this device offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ANSRRRMAN

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the remote has a mute button - old 2019 Roku Ultra didn't. Faster app loading and launching and Dolby Vision HDR, Dolby Atmos, and Bluetooth. The 2020 Roku includes a HDMI cable and batteries. Also included are the headphones which connect to the remote control. Improved WiFi speed over the 2019 version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good way to stream

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Using it on multiple platforms. Hulu, Paramount

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    CUT THE CORD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, cut the cord, good price, easy set up.

    I would recommend this to a friend