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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3801 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,801 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these to eliminate our cable box and stream other services as well as from our NAS. They simply just work with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What took me so long?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t gotten to travel with it yet, I know it’ll be a little more trouble, but think it’ll be worth it. This unit is so much better than my five year old stick it’s unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Lot's of wonderful free channels and trial offers come with it. Easy to watch favorite channels and your phone can work as a remote as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cut the darn cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku works well. Picture and sound quality are easily as good as the cable it replaced. One warning, with all the various channels available the streaming charges can add up if not careful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid product that's easy to install.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed product that's solidly constructed and very easy to install and use. Provides flawless steaming and very easy to add and manage available apps. Great way to avoid the cost of cable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product. Doesn’t work with HDMI switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product is good. Had to return because the Roku couldn’t determine the resolution of my tv and would blank out randomly. If plugged into the tv rather than a hdmi switch you may not experience the same issue. I love Rokus interface.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      We appreciate your feedback! Our product team is always looking to hear from our customers and we'll be sure to pass this along. 

      Splitters can be a bit unreliable and we recommend a direct connection from HDMI to your TV or connecting through an AVR if needed. Hope this helps and thanks for the praise!

      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of cable and with the Roku I am still able to watch many of the same shows and programs that I watched o cable TV through my streaming service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it is easy to install and set up and the headset is perfect for late-night tv after everyone else has gone to sleep and the voice command ability is just icing on the cake!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great streaming device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great streaming device. I had the model 3 for many years and decided to purchase the Ultra when I purchased my 4K TV. Video and audio is very good. One thing that I like about Roku devices is they support them for many years, unlike many TVs, DVD and blu-ray devices. The Roku OS and most of its channels are constantly being updated (although channels are managed at the discretion of the third party owners). One issue I ran into initially was connecting this device to my LG TV. The video kept giving me errors. Make sure to connect it to the TVs appropriate HDMI port and use the correct speed HDMI cable based on what your TV can handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Easy quick set up. Should have gotten one sooner. I did not have a smart TV and it allows me the option of so many streaming apps. So much better than cable TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device. Relatively easy to set up, though the instructions were a bit vague. Once you get it going, it is straightforward to use. Lots of options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great roku, great system, best for older adults!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only use Roku.. you cannot beat it. This is the top tier unit. roku is the easiest for all my inlaws, my parents, and my kid to use. amazon fire tv is a bit too ad centric and its annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had only Internet and purchased the ROKU 2020. I am very pleased with the availability of channels and movies. The unit was very easy to set up and took only a couple hours to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ROKU

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and paired well with my Samsung tv. Some skipping noticed but that could be my internet service. Install was easy. Would like resource to better show how to use its capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Here I am, Roku like a hurricane

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little media center for the price tag. This was the first time i'd ever used a roku and now i recommend them to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can plug in my ethernet to get consistent high quality streaming. Very easy to set up and supports all my apps that aren't necessarily available on other media players (xfinity)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect media player for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an Apple TV and try out the Roku ecosystem. I like the interface better and there are more channels available than with Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU Ultra for living room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get this for our living room TV due to having added some new streaming channels that were not available on our Smart TV, purchased 4-5 years ago. Easy to setup and no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Paid for itself in first month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Attached TV antenna for local stations. Saved $100 a month over Xfinity and I get the same stations, plus more. Two of my neighbors have now purchased after veiwing mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut the cord not too long ago and already had a streaming device, but purchased the ROKU so I could stream NewsMax. Now I use the ROKU for all my streaming unless I'm watching Disney+.

    I would recommend this to a friend