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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,802 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my elderly father and not only simple to use, but he loves the fish tank screensaver! Realist tropical fish and you don't have to feed or clean it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New device... easy install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment. Easy install. The Roku-Ultra 2020 is exactly what I needed when my old Roku gave out. It is working perfectly. Happy with the new device.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these to replace my extra cable boxes after being told by xfinity I would be better off. So I bought the newest and best Roku offered. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would recommend this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Easy to set it up. I have tried streaming multiple channels, it worked fast. I would give five stars for the product. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    roku

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    roku works. set up fairly easy...................................................................................................................................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Roku Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku is easy to set up and to use. It does everything that it advertises to do. I love the simplicity, the quality of the images and the speed of response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k is amazing on a 4K tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra are the gold standard of streaming devices. The 4k is amazing on a 4K tv. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. The new Roku Ultra outputs Dolby Atmos and Dolby Vision 100% of the time. This device works wonderfully. EXTREMELY HIGHLY RECOMMENDED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to our old 2016 Roku. Always the same interface and easy to use. If you can get it on sale for 79 or less it is very much worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Whattt!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this new Roku Ultra package with remote find. It was a super easy to set up and we even took it with us on vacation! AWESOME ❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is cost effective alternative to paid channels. It is easy to install and has free channels. You can also subscribe to paid channels as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100's of applications, fast response to commands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra is connected to a 5 year old 1080P plasma and that has limited applications capabilities. I connected the Ultra to a port and wow - now I have so many free and pay options I am still clicking to determine which ones I want to down load. Changing from one app to to another is quick. Ear phones are handy but I don't use them but had a friend who has difficulty hearing visit recently. Hooked up ear phones and he was all smiles. My wireless router is upstairs and the Ultra has no problem picking up the signal. No studdering or dropped frames at all. 1080P looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Investment - Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have purchased the Roku Media Player many years ago. It was easy to set up, easy to use and lot's of new entertainment options to choose out of.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun streamer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love to stream, this is the best one so far. It's easy to set up, and offers lots of apps and free movies. The rewind is a bit slow, but you get there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Undecided if this was worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the prior iteration of the Roku Ultra and decided to get the 2020 model as I need to have the best player as I now have a 4k TV. The build quality does fell cheaper and I am disappointed that they changed the size of the player slightly. It now does not fit in the holder that I used with my old player (that hangs off the side of my TV stand). I tried and tried, but could not get it to sync with my Samsung TV. So, when I hit the Power button it doesn't turn off the TV like my old player did. Still undecided if it was totally necessary to upgrade. I also wish that they'd streamline the set up for folks who already have Roku players. I already know what channels I want, I don't need their suggestions.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for you feedback! We always have our ear to the ground for our customer's preferences and we appreciate you sharing. 

      If you continue to have any issues, don't hesitate to contact us at [email protected] and mention this review. We're always here to help.

      Happy Streaming!
      Roku Customer Advocate roku

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Roku-Ultra2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference this Roku Ultra 4K/Dolby makes. The remote is much more advanced than with the lower level Roku. May change out my other Roku for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Improvement!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement from the previous Roku Ultra Model! Audio is noticeably better than previous model. Navigating throughout this model is also much smoother.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my older Roku. Image is better and much faster. Wife is enjoying it very much. Got it on sale too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Roku box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought a Roku TV and we’re so happy with it that I bought this to use with another TV. I prefer it over the Apple TV box that we previously used

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Roku is Ultra better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the basic roku player to begin with and this ultra media player is a great upgrade. I have not had a problem with the wifi and the remote is a lot better

    I would recommend this to a friend