Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,802 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku was realy simple to install and use it has lots of app would recommend to a fraind

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No more cable bills.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cot the cable cord and join the Roku revolution. Great picture quality and both free and premium channel offerings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku simply the best.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried all of the different streamers. Roku is just easy and rock solid. The ultra adds the convenience of hard wired network connection.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    LOADS FAST

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REMOTE WORKS BOX AND TV. LOADS SUPER FAST WIRED TO ROUTER. NO REGRETS . PURCHASED ON SALE FOR 69.00. BESTBUY SHIPPED TO DOOR FOR FREE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I by this type because it uses an Ethernet connection. The performance is stellar as usual for this family of products.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great addition to your home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to handle all your streaming services in one place plus a ton of free content. Output is excellent quality and the sound is very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROKU good SUPPORT great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with the ROKU ULTRA 2020 making an audio feedback noise when I powered up my LG TV in the morning. The noise would the only audio heard until I would restart the system. I sent a email to ROKU but their response indicated they had not read or understood my issue. A call to BEST BUY put me in touch with Customer Service who listened to what my issue was and advised she would have someone call me back to provide assistance. I received a call from a very helpful BEST BUY staff who understood my issue and offered a possible solution. He recommended checking my HDMI connection and make sure it was connected to either the HDMI 1 or 2 port as the LG TV have an additional port. Following his directions appears to have resolved my issue. Great support from BEST BUY, Tiger Town, Opelika,Al

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best set top box out there

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the easiest set up streaming boxes out there, with great quality in Image and sound and very little signal breakup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's great. Setup was very easy. It has alot of option to choose from as far as platforms that you can utilize. I purchased this for the as a trial to see how everyone in the house would like it. So far so good fir tge price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is the best streaming platform, and this is their best player. I like this because it has an ethernet port and it supports Dolby Vision

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not faster than 2019 Model

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer Roku works fine - picture and sound are very good. But I'm disappointed in the speed. The description of it said it was faster with better WI-Fi connection than the previous version. But it isn't. I just did a speed test on my internet: my laptop via WI-Fi got 227 Mbps, my older Roku (2019) via WI-Fi got 134 Mbps, but this newer Roku (2020) via ETHERNET only got 87 Mbps. Granted, that is an adequate speed to stream 4K UHD, but still, you would think a newer Roku connected by Ethernet would be faster than an older model connected by WI-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is the one you want

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a streaming device This is the one you want. The free content is great and the ease of setup and use is second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rokus are great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Rokus since the first gen, and they keep getting better and better. This is my first model with the remote finder (which is awesome) and replacing a model that’s about 4 years old - not that it needed it, I just wanted to, because they seem to last forever. They now support AirPlay (which is about the last differentiated feature from my AppleTV that I was using), and the only thing that sucks is they don’t have the HBOMax app yet (though you can sign into the normal HBO app, and this is probably more AT&T’s fault than Roku).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very easy. Can stream many apps. Ear buds for watching without disturbing anyone not watching the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Roku, it is easy to use. I have been using Roku for years. Like when they update it especially wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now the third Roku Ultra that I have purchased. They are attached to my smart TVS as it is so much easier to navigate the home screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reluctant Purchase, No Regrets

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it is nothing new to say the Roku Ultra is arguably the best streaming device available (for most people). In terms of features it's hard to even nitpick, even the addition of the voice remote with headphone jack gives it the best remote for any streaming device available. However, if you were trying to find a streaming device with one or two specific features and were left with no choice besides the Roku Ultra, then it's frustrating to have to pay $100 just because of one or two things. All I wanted was the cheapest streaming device (any brand) with a built in ethernet port and a guest mode. Frustratingly the Roku Ultra seems to have been the only one and/or cheapest option. It works great! No complaints, just wish Roku added an ethernet port to other devices as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple setup, excellent product.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and excellent integration with our Comcast services. The Roku experience is easy and that goes a long way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ROKU Streaming Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with our ROKU device. Easy to set up. A shortcoming is windup sometimes when watching movies - easily solved by unplugging and replugging device. Also position of sound controls on controller can be a bit annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to watch daily wire movies

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I got this product because its the only way I can watch daily wire movies on my TV at home.

    I would recommend this to a friend