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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,802 reviews
  • Rated 5 out of 5 stars

    Now has Dolby Atmos on Netflix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have older Ultras, but this is 2020 version now shows and plays Dolby Atmos on Netflix, while the older ones do not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to any set up! Set up was quick and easy! Worth the extra money for the more expensive package.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Roku Media Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and Best Buy had it in my hands faster than projected. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bye comcast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to get rid of my Comcast box. It will pay itself off in 9 months. Great buy and great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A better alternative to cable television’

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. Finally cut the cord with cable and saving over $150. a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. There’s a time limit for online registering/setting passwords/etc. so have your credit card handy. One problem is the volume - our usual tv volume is not adequate for any ROKU films etc so we must turn it up almost as high as it will go. If we don’t remember to turn the volume back down when done with ROKU, we’re blasted out of our seats with regular tv programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku - Ultra Streaming Device 4K/HDR/Dolby

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku devices work great for streaming ....EVERYTHING!!! Highly recommend this device!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great alternative to cable.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than high cable bills! Our grandson hooked this up in no time and we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Roku Ultra!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Roku-Ultra. Excellent tool to stream with. Easy to use and easy to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good overall with one significant drawback.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works well and has a simple and intuitive interface. The biggest drawback is the remote. Button placement and design are poor. The remote does not have backlight and the side buttons are easy to hit when not trying. Just for that reason - I knocked off a star or two. The price is reasonable compared to others - but the feature set is also in line with the cost. You get what you pay for. But they could have easily improved on their remote.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for your review! Our product team is always on the lookout to improve our products based on our customer's feedback.

      We appreciate the review and we'll be sure to pass it along. If there is anything that we can assist you with along the way, don't hesitate to connect with a member of our support team at support.roku.com/contactus.

      Happy Streaming!
      Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    1st time streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. It gives a large access to numerous streaming outlets. It gives a good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Freedom!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weaned me off of cable! Easy install and use. Whole world of cable alternatives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing any Roku product. Bought this to do away with my Comcast box. Works great, Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cut the Cord

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you are cutting the cord! I highly recommend this if you want to get rid of paying for cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust but verify

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it STRICTLY for the NEW Apple TV feature... was not disappointed!!! Using this on 2nd TV - Why spend ANOTHER $179-199 ( I own the $199 model - no issues ) when I get this for $80 bones “on sale” .. I also like there’s a SKIP option when registering the Roku no need to enter credit card - years ago I think that was not a optional - item - course I may be wrong .. I’m waiting to see if the “ ear buds” still have the REMOTE BATTERY drain ISSUE - it had in days past..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Alternative

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love it. I did not have to buy a new TV. This is all you need to get channels from various countries

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most versitle streaming player on the market. Easy to use, fast processing. Much better than the "A" product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 of these on my different TVs through out the house because I love the interface and how well they navigate!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    ROKU Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, all steaming apps I need I was able to download. Great picture, no lag and easy to mirror to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can not go wrong with this Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Streaming device for the money. Easy to set up and has great performance.

    I would recommend this to a friend