Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,802 reviews
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works perfect got this one because it supports Dolby atoms and Dolby vision

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Makes Your Life Easier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku made cutting the cable so easy. Roku is easy to navigate & so much to watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice upgrade, but room for improvement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've upgraded from the 2016 Roku ultra. The 2020 isn't that much faster but does not freeze up as much as the old one. Some apps such as hbo max still require a bit of loading time but it is still a bit overall quicker than the 2016 ultra. One thing I wish this player would do is play 4k Dolby Vision @ 30hz for older tvs. DV playback is 60hz only so I can only get DV @ 1080p. Another weird thing is the default setting is at hdr mode locked at all times, I thought my unit was broken, you can change this in the advanced settings. I recommend picking this up at sale price and but not full retail especially if you already own any of the previous ultra models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no problems . I hooked it up and have been streaming for the last 3weeks . Love ROKU .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodbye Cable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in the process of eliminating cable. We purchased this and began streaming right away. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love our Roku’s

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Rocky,we bought 2 more for the other T.V’s. Easy to use and a ton of Movie’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 4k a smooth operator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product does what it is supposed to do. Glitch free viewing and streaming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice streamer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roku. Easy to set up and use. It has all the major streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roku premium is worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed w the easy set-up and the device picks up WiFi great. Also synced w the TV and the remote controls all. I’ll definitely buy another when we upgrade our other TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Problem

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Roku Ultra 2 weeks ago it works fine but 1 problem,we use Philo as streaming app when we watch northwoods law and we try to fast forward thru commercials it freezes with the wheel spinning the tv its hooked up to is a LG 55" 4K that I bought in 2018,so I tried the Roku 2020 on a Insignia that is a year old same problem we have Comcast with the Blast feature we own 3 Roku sticks and a Premiere no problem with the fast forward on these any ideas

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    All I need for dependable streaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed and sharp clear video. I ran cat6 cable to maximize my signal and I’m pulling a consistent 90 mbps , more than enough for 4K streaming. Even the packaging is high quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was debating on buying a new tv or buying this. Glad I went with the Roku Ultra. Saved myself hundreds of dollars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. I switched to Hulu and needed a solution for a couple older TVs that are not Smart TVs. I used the less expensive Roku versions for those. I decided I liked having the same look and feel (including remote) across all my TVs (6 total), even the Smart TVs, so bought the same Roku for all except for my main TV I bought this one. I wanted the upgraded cpu, etc. Set up was easy and they have all worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good better then the the old one i have put this to another tv that is not used that much

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it has volume and mute buttons! Also has two extra favorite buttons that you can choose what you want.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Roku better than Cable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roku Ultra 4K - the hand held remote is very helpful and easy to use. The Voice Remote is good too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use would recommend to anyone looking to simplify streaming

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best roku there is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents wanted a new box for their TV and were used to roku. It's faster than the stick ones. Would reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my home theater, you can stream with dolby atmos (when offered) and HDR . I think its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    roku streaming its great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the roku ultra. It is easy to use and the voice command capability saves a lot of scrolling. The scrolling was one thing I was not looking forward to and the voice control worked well without any need to learn my voice. It has a lot of program choices without having to pay. I am still learning how to use it and exploring content. But at this point it has been well worth the money.

    I would recommend this to a friend