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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,802 reviews
  • Rated 5 out of 5 stars

    New to Roku but very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to Roku and still learning the ins and outs of its operation. So far enjoying it very much and it is fairly intuitive. Like that I can access many different streaming formats from one unit. We were using an older wifi DVD player to stream before and the Roku blows that out of the water. We saw a definitive increase in the clarity and resolution of the programming on 2 different tvs, one 1080p and also a 4k. I'd definitely recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Strong WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong WiFi, much better than Roku "stick". Very quick & smooth. Otherwise, refined from last years model.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Ear buds!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a sleek device and it comes with a remote, HDMI cable and ear buds. One of 2020's finest inventions. Who wouldn't want to plug in their ears directly into their streaming device ?!?!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm am very pleased with Roku. It is easy to use. The delivery was prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I wanted it to do; gets Amazon Prime, Netflix, Kanopy, Pandora, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roku. Turns my TV into smart TV. Price is not bad. I prefer this model over the smaller module.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great with Plex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best devices to stream Plex. I have several. Easy to connect to your account and get working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device. Handles DolbyVision and Dolby Atmos with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Product !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up and use. Once I get comfortable with it I will be looking to cancel my cable service.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. I bought because i wanted to be able to cast and mirror to a not smart tv. It worked!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the Roku products over any of the other plug in media source players. I bought this Roku for my 70 year old father. The only problem he has with the device is that the volume button/mute on the remote is on the side and he consistently hit the mute button because of where it’s at. If that button was on the top of the remote there would be no issues at all with the product. Overall it is everything that was expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent streaming device. Be aware before you purchase that you have to download most of the apps that you want to access or open to watch your content... like YouTube, Vudu, Pandora and others. It is not difficult to do, just don't expect them all to be there. Netflix and Amazon Prime are already there. Watch the tutorial video that is on the Roku device for helpful tips on how to use the Roku device. Good Luck

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku works great. Easy to figure out. A great way to save money from your cable company

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Get the Ultra !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money to get the Ultra. Many extra features that make it worth it. A far better remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stream joy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup connected to Wi-Fi with no problems does great streaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, but not worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the markup for an Ethernet port, but it’s foolish to stream 4K content over WiFi, so here we are! An optional optical Out would be nice as well, since this is the premium model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love Roku

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Roku ultra. First one went 3 problem free years. This one replaced the old model we had (the OLD one started having minor "signal not found" issues when turning on the receiver, had to replug HDMI cable each time we wanted to use it, would work fine other than that). Really loved the first one, loving this one even more with Atmos Vision support and seems to accept inputs a little faster. Plus buying on sale didn't hurt

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very goog

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast and works perfect even if it is not as portable as the stick , I prefer it to the stick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to install Couldn't have asked for an easier device to access my app

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    ROKU that looks good with all the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture if your TV supports HDR and 4K also smaller than the last ROKU Ultra

    I would recommend this to a friend