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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Ultra Streaming Device's ease of use, picture quality, and remote control. Many appreciate the inclusion of a headphone jack and Dolby Vision, along with the device's 4K capabilities and smooth performance. The user-friendly interface and straightforward setup are also frequently praised. A common concern, however, centers around the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,802 reviews
  • Rated 5 out of 5 stars

    Better Than Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cousin likes his Roku and I was having problems with my Fire Cube. I had never really considered the Roku since I was a Amazon Fire user, but I brought it home to try and I could tell a difference how some apps (CBS All Access; HBOMAX) worked much better with the Roku than the Fire Cube. I think the open access programming for the Roku makes a big difference. Good streamer!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this more than my Roku Express, the speed and picture quality are great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than any Roku I have ever had, my tv looks extra flashy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Streaming box ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming box ever. Improves my picture quality. With Dolby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales price i got it for and doesn't lag. Works much better than old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product. Simple. Easy to use once it is set up. Only drawback was trying to set it up without needing to input a credit card. I hate needing a credit card on file. I was able to do it but it took a while and was sort of a pain to accomplish. Ease of use is only 3 strictly for that reason. Once it is set up use is very simple. Other then that highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Roku

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I bought in years. Better than a smart TV. Truly amazing device

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Apple TV with this, very happy, great remote, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the voice option. Also easy to use. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great features made even better w/ the price drop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming device for the price. Lots of features and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than the last one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fantastic. It is3s the atmos sound is better than the last version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Roku Ultra and Hulu+Live Issues

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A general issue with this unit is that it drops the audio 3-4 times a week when the unit is turned on. I have to manually restart the unit to correct the problem. If you subscribe to Hulu+Live, this unit isn't for you. This issue started about 2 months ago: When I watch Hulu+Live on my Roku Ultra, I get the following error: Error Code: p-dev320. This happens at the end of a program when I watch DVR-recorded programs and when I use the "Start Over" option on Live programs. I have tried wired and wireless settings and there is no difference. I've reset the unit to factory setting, R&R Hulu app, and rebooted the router to no avail. I replaced the Ultra with my Roku Streaming Stick+ 4K. The Roku Streaming Stick+ works with no issues and I never get the "Error Code: p-dev320" error. I use the Ultra in my living room and the Stick+ in my bedroom. The Stick+ has never had issues in either location. Roku was no help saying it's a Hulu problem. Good luck getting support from Hulu (another issue). I got tired of dealing with this issue so I purchased a Stick+ 4K and replaced the Ultra. Problem solved. I won't waste the additional $40 to get the Roku Ultra. The Roku Streaming Stick+ 4K w/earbuds works just as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, make TV a lot more enjoyable. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup will all apps. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Can watch all the current shows.easy to hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GAJ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device, great price. Everyone in the house very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this. Simplifies all of the streaming options for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, very user friendly and very easy to store

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    HAPPY COWBOY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS PERFECT...GREAT SOUND ON THE EARBUDS...FAST CONNECTION AND GREAT PICTURE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Steaming box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy again lot of apps and easy to use

    I would recommend this to a friend