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Customer Ratings & Reviews

Your price for this item is $38.99
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The comparable value price is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 1432 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Ultra Streaming Media Player's ease of use, excellent picture quality, and 4K capabilities. Many appreciate the convenient remote control features, including voice search and a headphone jack. While some customers mention the price as a drawback, the positive feedback on performance and streaming capabilities outweighs these concerns. The user-friendly interface is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,432 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Streaming Media Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get up and running and works as described!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and is unlimited with features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad upgrade, but not as reliable as Roku 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every generation of Roku they has released and last year's Roku 4 was a buggy piece of junk for months after release and still has HDCP handshake issues form time to time. I figured maybe the 2nd gen 4K capable Roku's would bee more stable, but not by much. Yes they made it smaller, yes they removed the fan, and yse the remote is not matte finish so it does nto look smudgey p all the time, but in the end this is a small evolutionary upgrade to the Roku 4 that adds HDR and a few other goodies, but trades up the rock solid reliability of the Roku 3. The Roku platform is feeling dated. They need a better remote or at least more functionality like a real remote via their IOS/Android apps. As the major cable/satellite companies offer skinny streaming services we need more functionality in the Roku to be like a STB replacement. The only thing stopping me form moving to Android TV is the Amazon Google rift that prevents Amazon Video from being available. The Roku platform needs major refresh and soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Short Overview of 4K Roku Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quad Core -game changer-4K Streaming Seamless-----

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked well for me. I was able to plug it straight into my surround sound system and use it immediately. The only people that I have with it is that I use it mostly with the Xfinity App and every time I want to change channels I have to scroll through the guide because the controller does not have number buttons to go straight to a channel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU Ultra is terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried Amazon Fire TV and Apple TV, and so far the ROKU is far superior. The remote is so much more stable than that Amazon Fire TV remote and more full featured than the Apple TV. Plus ROKU has a ton of additional channels you can add, most for free! Channels devoted to old westerns, scary movies ,etc. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this new uhd roku device was far superior to the one it replaces.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lots of streaming options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good streaming device; more programming options than most people will ever use. Like the suggestions on the home page, and the voice search capability. The only downside I have experienced was Netflix suddenly disappearing from my channels, had a lot of trouble getting it re-installed. If it were not for that, this would be a 5 star item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Amazon Fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku has the distinct ability to transform any TV into a media center. The new Ultra takes what was already amazing and makes it brilliant. Now Roku supports apps from Comcast so it is like having a wired TV without the wires. Install Plex, Netflix, Amazon Video/Music and Hulu and the trinity is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the variety ok 4K movies . Great picture. Two thumbs up !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but still has some work to be done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku still needs to fix up some of the remaining bugs with this unit. In 7.6 firmware they finally fixed the audio delay sync issue which was very annoying. It took them 4+ months so a lot of people were annoyed. Quick, 4k. Biggest downside is the advertising channels on the remote. Let us reprogram or sell us a remote for extra $$$ without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience using this product - easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best move I ever made! I ditched the cable which was costing me a fortune, and switched to Roku Ultra. I now have tons of channels and movies to watch, and I don't care what sport you are looking for it has that too! I could not be more pleased and highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our favorite tv viewing device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Roku. I upgraded for the HD output capability. Like the Roku 3, it still needs to be restarted periodically because of freezing or buffering issues. We are a little disappointed that it doesn't have game capabilities like the Roku 3, but it still works well and we are happy with the functionality and display quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as I expected is a great product!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Easy to use. ........................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use for a person with no experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Compatibility issues with Samsung 4K TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what it is with this product, but even when I have it plugged into HDMI1 of my 4K TV (which is usually the main input for 4K HDR), the TV seems to not sense it and flips the default resolution to simply 4K instead of 4K UHD HDR. Here's another thing, it does NOT come with a 2.2 rated HDMI cable. The output seems to flip flop triggering my Samsung TV to flicker because the Roku box is either going into HDR mode or reverting back to regular non-HDR 4K. You can't just use any cable too if you're intending to watch content in 4K. All in all, it's a good media player but it didn't really do the trick on my Samsung 6300 4K TV. I already own an Xbox One S and now I just use that as my regular streamer. I really wanted to like this thing. I have 2 of them on my 1080p televisions in my house. But as a 4K streamer, this isn't the box I was looking for (especially at this price, which is a tad too high).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    One of the best Roku Players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one of the best rook players ever...super fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to navigate. all the programming I need to enjoy

    I would recommend this to a friend