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Customer Ratings & Reviews

Your price for this item is $38.99
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The comparable value price is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 1432 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers find value in the Ultra Streaming Media Player's ease of use, excellent picture quality, and 4K capabilities. Many appreciate the convenient remote control features, including voice search and a headphone jack. While some customers mention the price as a drawback, the positive feedback on performance and streaming capabilities outweighs these concerns. The user-friendly interface is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,432 reviews
  • Rated 1 out of 5 stars

    Did not purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not purchase and have made repeated attempts to get Best Buy to separate my account from someone else's. Great company that can't fix something so simple so I continue to get emails about someone else's purchases and worry if there being added to my account. Good job.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to cable television. Much more economical.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 4K tv,and this latest version of Roku is great.the only problem I have is that the user interface needs a upgrade.navigation is sometimes confusing.and also there should be more 4K material since that's their main selling point for the upgrade.but overall it's a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great and the design is good. I'm happy for this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift and they love the options available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of difficult to use not so user easy but not difficult

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it is supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really, really, really, does what it is supposed to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what it does, Satisfied with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for. On the road TV couldn't ask anything better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent...Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend, Excellent...Good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A number of times the show would only display in the top right hand corner of the screen until I went to the home menu and relaunched the app. (Netflix Hulu) I had screen flashes on my Samsung 4K suhd 65 inch curved screen tv until I disabled hdr via settings. The remote unpaired from the base until I rebooted the box by pulling the power. Once plugged back in the unit worked. In summary: HDR needed to be permanently disabled and there are on going intermittent video playback issues. When the roku works it's fine (if you kill hdr). But there will be times you will need to reboot the box or an app to get it to work. I only use Netflix and Hulu. I also cannot get rid of my Apple TV because the roku is too unreliable to depend on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love my roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great deal, I would definitely buy it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    4K with Neflix doesn't work all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Roku, but 4K has to be reset when starting up Netflix. Run the Roku to a 4k Denon receiver and then to a 4k Vizio TV. I don't have this issue with the Xbox or Samsung 4K Blu Ray that also go to the receiver and then the TV. Roku needs a software fix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Works perfectly. I always loved Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I had a hard time at first but now it is easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROKU runs good but recently it turns off by itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great quality for a good price !!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has Roku on his TV, and AppleTV 4 on main

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Than Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get more out of the Roku than with cable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    talk button on remote gets in the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good 4k but no different than the Roku Premier. only difference is the talk button on the remote and that gets in the way when you mean to mute, annoying. Stay with the Premier at the lower cost. Same 4k, same picture for less money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of working reliably, I now have to do a factory reset every day for the Roku to output a video signal. I'm going to replace it because it's better (in my opinion) when working, than other 4K streaming devices.

    No, I would not recommend this to a friend