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Customer Ratings & Reviews

Your price for this item is $40.99
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The comparable value price is $84.99

Customer reviews

Rating 4.7 out of 5 stars with 247 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the ample storage and organization features of the Modern Utility GT Case, citing its perfect size and high-quality construction. Many appreciate the protective padding and numerous pockets for accessories, although some users experienced issues with the shoulder strap's clasp. The case is considered lightweight and easy to carry despite its protective qualities. A few customers suggested minor improvements to the strap design and internal pocket layout.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-247 of 247 reviews
  • Rated 1 out of 5 stars

    Avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clasp for the shoulder strap pops open randomly for no reason. This occurred a couple times the first day I used it. The first time or two I was picking it up when it happens so it didn't fall. End of the day leaving work it fell off my shoulder behind me. When I opened the surface book that was in it the next morning it no longer recognized there was a hard drive. So didn't protect well from a fall of 18 to 24 inches. Returned the product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really perfect for the surface book just think I should have looked around for something that was less money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shoulder strap

    Rated 1 out of 5 stars

    Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoulder strap disconnecting on its own. My laptop has hit the ground 7 times. Samsonite wants me to bring it to their service location. I'm no happy about $80.00 spent and a basic function that doesn't!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    protection for surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    boss wanted this to protect surface pro from damage that might be caused by end user. Too bulky and expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Right in the middle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Too small for normal business travel. Too big for just a sleeve.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for long term use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first time buying a samsonite product. This item is not good for long term use. In less than two months the thread started coming apart. However it was on sale so you get what you pay for. Not more durable than the Kenneth Cole brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good bag, but strap doesn't hold

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like much about this bag. Good pockets, good space, sturdy design, very handy! HOWEVER, the strap clips onto the bag in a way that the weakest part of the clasp (where it opens) bears the greatest burden. Several times now, 2 weeks into owning it, while carrying a normal load, the clasp simply opened, allowing the bag with my brand new Surface Book in it to fall to the ground. Fortunately nothing is broken... yet.

    No, I would not recommend this to a friend