Customer Ratings & Reviews
- Model:
- 89575-5794
- SKU:
- 6092686
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Modern Utility Laptop Backpack for its great storage, comfort, and quality. Many appreciate its design, numerous pockets, perfect size, and lightweight feel, along with its impressive capacity. However, some customers have expressed concerns regarding the padding, water bottle holder, and laptop protection.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ,strong, easy to clean, lots of room for storage
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Wish the front was a little easier to get into
I would recommend this to a friend- Pros mentioned:Pockets
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t look big but there are pockets for everything. Tablet, laptop, phone and all the essentials you can need. Awesome
I would recommend this to a friend Nice to carry around.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid about $90. Buy it when it is $70 on sale...
I would recommend this to a friendCool looking
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a versatile cool looking bag, with a unique color.
I would recommend this to a friendBack pack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as spacious as expected, but its Samsonite.
I would recommend this to a friendBrand response from Samsoniteproductexpert
Posted .Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a bag that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Incorrect price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Check the price before purchasing this item. I did it and the price when paying it was not the same as the label. I made a formal complaint and Bestbuy washed its hands and did not want to keep the price of the label. As a recommendation CHECK the price before wanting this item.
I would recommend this to a friendBrand response from Samsoniteproductexpert
Posted .Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Product defect and okay features…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this after 10 days. The fabric underneath the flap pulled out of its stitching and barely any use. I was almost glad because the side pockets could barely hold a coffee mug and def not a water bottle. I went with different bag when I returned it
No, I would not recommend this to a friendBrand response from Samsoniteproductexpert
Posted .Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Looks ain’t everything
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking but not worth the price. Loose threads everywhere.
No, I would not recommend this to a friendBrand response from Samsoniteproductexpert
Posted .Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Nice bag, but stitching split too easily.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice bag, but in less than two weeks the stitching on the front pouch split. I didn't really need to use that pouch, but still shouldn't happen that fast.
No, I would not recommend this to a friend- Pros mentioned:Pockets
Pockets well organized
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, well made with great fabrics. Outstanding pockets distribution. Modern and professional look.
I would recommend this to a friend Already ripped after two weeks of light use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two weeks of use the stitching has already tore. The warranty process is 1/4 of the cost of the bag and doesn't replace the bag instead is an up to two weeks process to repair it. NOT worth the cost.
No, I would not recommend this to a friendBrand response from Samsoniteproductexpert
Posted .We are so sorry to hear that! We would be happy to investigate this for you if you would like to send us your contact info and details of your issue. You can do so via our CONTACT US page on our direct website.
Someone from our team will be back in contact with you within 2 business days.
https://shop.samsonite.com/contact-us
- Cons mentioned:Laptop protection
Pack pack protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped the pack back with laptop in it landed on comer and ruined my laptop would think better protection would be built in when being sold to carry a laptop
No, I would not recommend this to a friend Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for a college student. Fits my 17 inch laptop and some other school essentials.
I would recommend this to a friendbad design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good having too many pockets in the front area at first but after a few weeks of use.. it gets annoying that keeps rolling forward and down because of the weight of items in it… so I’m thinking unless you always keep it closed… the zipper will give up eventually ..
No, I would not recommend this to a friendBrand response from Samsoniteproductexpert
Posted .We are so sorry to hear that! We would be happy to investigate this for you if you would like to send us your contact info and details of your issue. You can reach us via email at warranty@samsonite.com
Cool Bag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This backpack is ok, Smaller than expects, Didn't meet my quality expectation.
No, I would not recommend this to a friendLooks Good but not durable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bag looks great and is very functional. However, the first time I used the bag the seem ripped along the zipper. Durability is not good.
No, I would not recommend this to a friend- Cons mentioned:Laptop protection
Not for laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It slips out of the shoulder if you have it on one shoulder. Laptop almost broke when it slipped out and hit the ground,
No, I would not recommend this to a friend Not great for Traveling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great for traveling. Pockets are very slim, the strap to slide over handles is too low in pack which makes the entire backpack lean forward and turn over my roller bag
No, I would not recommend this to a friendWorks well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasantly surprised, works better than i expected
I would recommend this to a friend