Customer Ratings & Reviews
- Model:
- MG11H2020CT
- SKU:
- 8578027
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Good new microwave to replace dead one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last microwave died so I needed a new one. Looks nice with my other stainless steel appliances. Had all the features I was looking for.
I would recommend this to a friend - Pros mentioned:Grilling, Size
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The operational buttons are a bit confusing at first but makes sense as you use it over time. The option to crisp and and reheat is good but the process does takes a while. We bought this product because of its price point and comparable size of our previous microwave. There wasn’t many options available for what we were looking for but we are happy with what we have and hope that this will last for a long time.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Waiting,
We are glad to know that you purchased Samsung products. We are happy to receive your feedback about the Samsung microwave. We apologize for the inconvenience about the microwave takes a while to reheat. We will surely notate your feedback for better products in the future.
I highly recommend clicking these links below for a basic troubleshooting guide:
USING THE GRILL COOK BUTTON. See page 19.
USING THE AUTO REHEAT FEATURES. See page 17.
Cook's food too slowly. See page 31.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
If having trouble, you may use this link for future reference:
The microwave is not heating:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/MG11H2020CT/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144280281
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Heating, Interior
Overall great microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave looks very sleek and has great options to heating/thawing up your meal. Got this for my parents and they love it. There's lots of buttons which can possibly be intimidating at first but very simple. Overall, it does the job, better than my precious microwave!
I would recommend this to a friend - Pros mentioned:Size
Very good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this for a few weeks and love that it works well and has several nice features. It's actually bigger inside than it seemed it would be. A full size dinner plate fits inside with room to spare. It seems to actually be bigger than it looks. No complaints here.
I would recommend this to a friend - Pros mentioned:Size
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how powerful it is. Small but effective. Even the light comes on while working
I would recommend this to a friend - Pros mentioned:Grilling, Size
Exactly What I Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung microwave oven. Have a small kitchen with other appliances that are black and stainless and this microwave fits in perfectly - its size and its looks. Great having the added convenience of the grilling element. Couldn't be more pleased.
I would recommend this to a friend - Pros mentioned:Size
Perfect microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this purchase. This microwave oven isthmus perfect size for my kitchen. Everything you would want to put into it, including smallish platters, fits. It has all needed features without being too complicated. I highly recommend it!
I would recommend this to a friend - Pros mentioned:Size
WHAT WE NEEDED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE HAVE A SMALL SPACE AT THE OFFICE AND NEED A NEW MICROWAVE AS OUR OLD ONE 38 YRS OLD FINALLY FAILED. THE NEW ONE FITS UNDER THE COUNTER AND WORKS GREAT FOR REHEATING LUNCH. GREAT VALUE FOR AN OPEN BOX.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating
Great microwave for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. It heats fast and thoroughly. Looks great on the counter and is easy to use. No special bells and whistles but does the job great.
I would recommend this to a friend - Pros mentioned:Size
Kitchen necessity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean sleek lines, good size. Easy transition from habits of old microwave to new but would have liked a user manual. Cooking instructions a bit confusing for time.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has a great look on the counter and is much more user friendly than the one I replaced it with. I haven't used the crisping plate much but I like the concept and hope to start using it more. I am very pleased with the functionality and design.
I would recommend this to a friend - Pros mentioned:Interior
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my Samsung microwave oven. I haven’t yet taken advantage of all of its many features but it is great upgrade from my previous Sharp microwave. Stylish look to match with our Samsung electric oven.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this microwave about a year now and have never had any issues. It does exactly as it should quick heating, easy to use buttons, and the extra feature of it being ceramic to heat pizza's is awesome. Highly recommend!
I would recommend this to a friend - Pros mentioned:Grilling, Size
Easy operation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The broiler in the microwave I love today's Technology in the improvement to making cooking so much easier. This microwave is being installed on our cabin cruiser it is a beautiful addition to our galley
I would recommend this to a friend - Pros mentioned:Ease of use
Works Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking oven. Easy to use. Works well. Only issue is the panel is dark and hard to read. Sometimes I have to use a flashlight to see the panel.
I would recommend this to a friend - Pros mentioned:Heating
Worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats food fast and alot of features. Love the looks.
I would recommend this to a friend - Pros mentioned:Grilling
Really Great Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave was almost 20 years old. It worked fine, but was showing its age. Holiday sales, here I come! I did some investigation, partly because the space the unit had to fit was non-negotiable. Samsung makes some magnificent products. When I found this model, I was curious why it was more expensive, for the size. Then I saw it. It has a heating element, similar to a toaster oven! So, we can nuke away, AND make anything crispy! Without having to waste the time and energy preheating the oven! We love it!
I would recommend this to a friend - Pros mentioned:Heating
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used the oven party of the microwave yet. But, the microwave part works wonderfully well. It warms up and cooks a lot better than my old microwave. The beverage reheating is prefect for coffee/tea. Hot, but not burn your tongue Hot. The best part is that you can turn the sound Off so you don't wake others up in the morning. And it's easy to turn off/on if you need to.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Noise level
Quality microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it has an option to turn the beeping off. It allows us to use the microwave without making more noise. Overall it takes up minimal space for the size that it is.
I would recommend this to a friend - Pros mentioned:Size
Great Microwave for Countertop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Fits on our counter and works great. Would highly recommend!
I would recommend this to a friend
