Customer Ratings & Reviews
- Model:
- MG11H2020CT
- SKU:
- 8578027
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Good Chef Mike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and efficient microwave. Does everything expected. Hope it lasts.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ceramic, heard very well and cleans very easy
I would recommend this to a friendGreat size for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Does a great job. Small in design, but it performs great
I would recommend this to a friendLove the cleaning so easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys at best buy was great. Thanks for the help
I would recommend this to a friendGreat product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for price. Can't go wrong with Samsung electronics.
I would recommend this to a friendgreat deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Compliments my Samsung refrigerator as well.
I would recommend this to a friendPerfect Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave worked perfect for what we were looking for. Great buy!
I would recommend this to a friend- Cons mentioned:Noise level
Noisy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for daily or frequent use. It gets louder the more it's used.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there PrinterInk, I understand that you are having concerns with your Samsung Microwave making some unusual noise and I would like to offer some help. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
If you need additional assistance, we are here to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144067485. We appreciate you for choosing our brand in your home. ^Brad
Microwave is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is a good size for the space I have.
I would recommend this to a friendreturn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and after 1 week it stopped working. Would not recommend. If you do purchase it make sure you buy the extended warranty from best buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi nydream,
We appreciate you taking the time to leave us a review on your Samsung microwave. We apologize for the inconvenience since the microwave stopped working after one week.
To help you with this, I will provide you with a link that indicates a troubleshooting guide if the microwave stopped working or not working.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001963/.
Also, here's another related link: https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-does-not-turn-on-or-turns-off-by-itself.
You can check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/MG11H2020CT/AA.
If you have any questions and assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144366129
^Rainly
Just the right size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave that does everything you need it to do.
I would recommend this to a friendBasic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grilling element doesn't keep foods crispy as advertised. I'm already missing the convenience of just touching one button to start cooking at with 1 minute.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi elledee. For best results, place the food on the metal rack which is placed on the turntable tray. Use this rack only for grilling.
Do not leave it in the oven after grilling or use when microwaving. ^Gaby
Sleek and valuable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great value. Works well and looks fabulous too! Would recommend.
I would recommend this to a friendGreat microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome microwave! Read the reviews and went with it. Love it.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products, they are dependable, and reliable.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very much satisfied with the options and performance
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works like a charm was easy to use and heats food well
I would recommend this to a friend- Pros mentioned:Size
Door Broken after 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the surface, this microwave is awesome but sadly the door button won't open the door anymore after only 6 months. And you can't return it to best buy due to their crappy 15-day return policy on appliances. So now we are waiting for a Samsung repairman to come to fix it or replace it. I am done buying Samsung products as they all seem to suck now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Samsung understands your frustration, but is happy to hear that you are on your way to getting this resolved. Thank you for taking the time to share your experience with us. ^Lo
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking m. Tons of setting to microwave anything.
I would recommend this to a friendgreat microwave, size and appearance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.operates great and nice addition to new appliances
I would recommend this to a friend