Customer Ratings & Reviews
- Model:
- MG11H2020CT
- SKU:
- 8578027
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this microwave, noise free, will recommend
I would recommend this to a friendGood Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a no-nonsense, somewhat small microwave. Good price.
I would recommend this to a friend- Cons mentioned:Door
Door problems
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had less than one year. Door latch has broken twice. Samsung has done the repairs but there is definitely an issue with the quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeff,
Thank you for reaching out. I realize your experience has been less than ideal, and I understand. We value all our customers' feedback and can sympathize with your issue with your Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel. At this time, we can only recommend contacting a service center to see what is the best way to resolve this issue.
For the immediate resolution of your concern, you may reach us via the following details.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number:1144396475
^Ross
Worst Microwave ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I didn't buy this Microwave! Worked for 4 months and then crapped out! Samsung was NOT quick to help me get it replaced or fixed under the 1 year warranty. They tried to tell me that I needed a dedicated outlet just for the microwave and then tell me that my wiring was bad. It's not! Then I finally got someone to come out after a month of waiting. They only cancelled 3 time on me. This was a make and/or break if I was gonna get a Samsung fridge and stove. I got an LG replacement that works BETTER!
No, I would not recommend this to a friendWorks great and is big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave and has a large capacity!
I would recommend this to a friendGreat for medium size kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Family size microwave. Quick warm up cooking some foods.
I would recommend this to a friendMs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works well enough although the start button is sometimes fussy and a little difficult to make work.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Coco,
I see you are having some concerns with your Start button on your Samsung Microwave. When you are trying to press any button, it is best practice to use the pad of your finger or thumb to ensure the button is completely covered. If you need any further assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143028022. We thank you for being a part of the Samsung family. ^Brad
Nice microwave for the $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and very pleased with this microwave
I would recommend this to a friendReliable microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this and the design is great and works perfectly.
I would recommend this to a friendPerfect for our second home in Yuma
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy pick-up for our friends visiting our place in Yuma.
I would recommend this to a friendNot very powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehh..i bought this to replace my old microwave that was not very powerful. When i bought this, in store, it was listed as 1250W. Its not. I already gave away my old microwave, and this one is absolutely no more powerful than my 15 year old Sharp. Reading the rating online it is actually 1000W. For the price i suggest getting a higher wattage microwave.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we understand how frustrating it can be when results and expectations do not meet. Samsung manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143811381) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Great Little Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and matches my other Samsung appliances
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it in the store but didn’t know it had an actual oven inside it. But it’s still good and works just fine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our growing family and thank you for choosing Samsung. ^Brad
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a microwave. And it works well. No complaints.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an easy to use microwave. I got it at a great price.
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very contant with this purchase. Easy clean
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase. Highly recommended.
I would recommend this to a friendRecommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave with nice features. Good quality. No issues.
I would recommend this to a friendHeats well. Cooker works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as my previous one. Can't just hit the minutes and it'll. Start. Have to then hit start
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I realize that you have some concerns with the design of your Samsung Microwave and know this can be a big change. I would like to forward this information to our design team for future products that can be made with your in mind. We welcome you to our Samsung Family. ^Brad
- Cons mentioned:Door
Defective item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item shipped on time but upon receipt door would not open with open button.
No, I would not recommend this to a friend