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  • Front. Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel.
  • Angle. Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel.
  • Left. Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel.
  • Alt View 1. Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel.
  • Alt View 11. Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel.
  • Alt View 12. Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel.

Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel

Model:
MG11H2020CT
SKU:
8578027
Highly rated by customers for:
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Customer reviews

Rating 4.3 out of 5 stars with 2324 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,324 reviews

  • DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst purchase we’ve ever made at B.B. The microwave stopped as soon as the warranty was up...I should have read the reviews prior to purchase...BEWARE

    No, I would not recommend this to a friend

  • Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this microwave for less than 13 months and it just died. It is two weeks over the warranty. It was hardly ever used. Would not buy a Samsung product ever again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CoffeeLover901,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the microwave not working. If the microwave isn't starting or heating, the most common reason is in Demo mode.

      I highly recommend clicking these links below for a basic troubleshooting guide:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/
      or
      https://www.samsung.com/us/support/troubleshooting/TSG01207757/

      For future reference please click on the link below for other troubleshooting guides:
      https://www.samsung.com/us/support/search/?query=microwave+dead&referrerPageUrl=https://www.samsung.com/us/support/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/MG11H2020CT/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144250642

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Samsung microwave review.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door issues and Samsung will not replace. Microwave purchased July 2021. Poor quality and overpriced.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Steve51! Thank you for taking the time to leave your feedback. I understand that your door is broken and in need of repair. At this time we ask if you would contact us directly to see what assistance can be provided. We can be reached via any of the following using ticket number: 1143961456
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Thank you for choosing Samsung. ^Nic Samsung

  • Samsung Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, heats and cooks food evenly. Love the stainless steel, easy cleanup.

    I would recommend this to a friend

  • Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not impressed with how long it takes to heat up food. My OLD microwave heated up in less than 1 minute and this one needs at least 3 or more.

    No, I would not recommend this to a friend

  • Died in four months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was great but died after only four months of not-even-daily use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jane,
      I see you are experiencing issues with your Samsung microwave not operating and realize how this is not ideal. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143334586. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this microwave for 45 days and it started overheating and finally stopped working. Return policy with Samsung is beyond horrible.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Missy, I want to help by providing you with this link: https://bit.ly/2E6Dym2 with information on what to do if your Samsung microwave doesn't power on. Also, I would love to talk with you further. You can contact me through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, call 1-833-REVIEW8, or our Samsung Community Support: https://bit.ly/2hsVXP2 and reference ticket #1138482782. Thank you for reaching out! ^Mae Samsung

  • EXTREMELY DISAPPOINTED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within one week, the door stopped opening and closing properly. Very poor quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there eneb, I see that you are having some concerns with your Samsung Microwave door not operating properly. I would like to offer some assistance in getting your unit up and running. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144092800. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Bad Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original quit working after eight months. BB replaced it and the replacement is incredibly noisy fan.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly installed Samsung Microwave. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142649782. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Does what it’s supposed to do. Pleased with purchase.

    I would recommend this to a friend

  • great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works better than the more expensive models and is very quite

    I would recommend this to a friend

  • Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im do not like this microwave at all. It is super small inside, and the quality is not good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. I am glad that we are your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Jford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great. Great size. Cleans up really well

    I would recommend this to a friend

  • Underpowered

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weakest microwave ever. Takes forever. Grill/toaster heating element takes forever too. Did not meet my expectations

    No, I would not recommend this to a friend

  • Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

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    I would recommend this to a friend

  • Died on date warranty expired

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    died exactly on the 2-year warranty date. started smelling and smoking two years to the date from when it was purchased.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are needing assistance with your Samsung Microwave and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143082888. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Worst ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very weak. Need more time to reheat foods than instructions say for even lower wattage microwaves.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! We really appreciate you sharing your insight into the customer experience with this microwave. Your opinions are valuable to Samsung. ^Jecca Samsung

  • Looks nice doesn't function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item doesn't function upon deliver. No power at all when plugged in. Looks nice but won't even tell time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Spec100jr, I have this link (https://bit.ly/2wKWy3B) that discusses some possible causes of your microwave not powering on. ^Jecca Samsung

  • Worst Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 2.5 years ago, at home we are a couple and we use it rarely, and one day just stop working.

    No, I would not recommend this to a friend

  • Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to work. Put a muffin in the oven heated it for 5 minutes and it did not even get warm. Replaced it with Samsung model MC11H6033CT that works great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello 0461,

      Thank you for reaching out and letting us know that your Samsung microwave does not heat food. We apologize for the inconvenience that this might have caused you. We're glad to see that you already got a replacement and it's working great.

      For future reference, attached is a link to the troubleshooting guide that you can check anytime if you experience heating issues again with your Samsung microwave.
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Since you have your replacement Samsung microwave now, I've also included the user manual containing additional information about issues you might encounter in the future and how to troubleshoot it. See pages 35-36.
      https://downloadcenter.samsung.com/content/UM/201602/20160213153405264/MC11H6033CT_AA_DE68-04173L-02_EN.pdf

      For other concerns, do not hesitate to reach out via our Support Channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144223253

      -Angelica Samsung

Page 111, Showing 2,201-2,220 of 2,324 reviews
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