Customer Ratings & Reviews
- Model:
- MG11H2020CT
- |
- SKU:
- 8578027
Customer reviews
Rating 4.3 out of 5 stars with 2323 reviews
(2,323 customer reviews)Rating by feature
- Performance4.3
Rating 4.3 out of 5 stars
- Cook Settings4.3
Rating 4.3 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Interior, Size
Rated 4 out of 5 stars
Not bad for the price. It's a microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a clean looking machine. Does what it's supposed to do. Compact.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Looks Good, Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a specific size microwave in stainless steel. This one fit the bill. It is easy to use and does exactly what it's supposed to do, unlike my new puppy.
I would recommend this to a friend - Pros mentioned:Grilling, Heating
Rated 5 out of 5 stars
Love this microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice, heavy duty, well made unit. It heats well, and using the grill option with the reheat makes the meal taste like it was heated in the oven, not a microwave.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 4 out of 5 stars
Great microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the perfect size for my kitchen island, easy to use and looks great .
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great little microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size Microwave for price. Mainly used for reheating meals, melting/softening butter/chocolate for baking. Got it as a temporary fix because our microwave portion of our combo microwave/oven went out and we aren’t quite ready to replace the full unit/remodel. Figure our kid can take it when he goes off to school or apt living.
I would recommend this to a friend - Pros mentioned:Grilling, Size
Rated 4 out of 5 stars
NIce Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the grill addition and it fit perfectly in the microwave box of my cabinet
I would recommend this to a friend - Pros mentioned:Grilling, Size
Rated 5 out of 5 stars
Great microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at dozens of models before deciding on this one and couldn't be happier! Works perfectly and it is also a very functional size. Comes with a crisper plate and stand which is just a nice little bonus!
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Good Mircowave for everyday use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reviewing several other microwaves, the size and features on this mircowave met our needs.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung microwave oven.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were very upset when our old microwave broke,but our new one is better.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 3 out of 5 stars
Disapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really were enjoying this microwave. Size and ease of uses. After less than 6 WEEKS, the buttons still work, but they don't click and the reminder buzzers no longer work. Really wanted to like this unit, but may decide it has to go back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello WyNot,
Thank you for reaching out. We appreciate you taking the time to share your experience with your microwave. Thank you for loving the product despite the issue that you're having with the reminder buzzers. I apologize for any inconvenience this might have caused. We would like to help you through this experience.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00087028/ to guide you on the issue. Please click on the "Set the time with the Clock button (Several models).
I also recommend you check this link https://www.samsung.com/us/support/troubleshooting/TSG01001961/ to know what to do if your microwave control panel does not respond.
Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other references that you might need for your microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144208678.
-Noraina
- Cons mentioned:Door, Noise level
Rated 2 out of 5 stars
Samsung Microwave NOT A "Best Buy"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Regret this purchase already. I bought it on 08.18.20. Return period already over after 09.01.20. Ridiculous. It's always been very load at times when using it. It can vibrate very loudly, from somewhere behind it. I've tried quieting it with my hand and no luck. Sometimes the loud noise is coming from inside, maybe the motor? Completely unacceptable. I've been using microwaves for over 40 years so this is not normal for even a cheap microwave, much less one that costs around $200. In the last couple of weeks the door no longer opens when you press the door release button. You have to press it then pull on the door. I want my money back on this inferior device. I should have stuck to my instincts and gotten the Panasonic but I liked the look of this one more... Live and learn...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Microwave. I would love the opportunity to chat and see how we can help make this right. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142584799. We thank you for being a part of the Samsung family. ^Brad
- Pros mentioned:Grilling
Rated 5 out of 5 stars
Good Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small but powerful. The grilling feature is an added bonus.
I would recommend this to a friend - Pros mentioned:Ease of use, Grilling
Rated 5 out of 5 stars
Love this microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good mictmrowave easy to use and clean love the grilling element takes a couple of times to get used to but once you are, it works perfect.
I would recommend this to a friend - Pros mentioned:Ease of use, Interior
Rated 5 out of 5 stars
Very Nice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had an opportunity to use the grill feature yet but so far, this is an outstanding microwave. The interior is easy to clean, has a large capacity and easy one step buttons.
I would recommend this to a friend - Pros mentioned:Grilling, Interior
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design name brand. The grilling element is the reason i got it.
I would recommend this to a friend - Pros mentioned:Heating, Interior
Rated 5 out of 5 stars
It microwaves
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consider me your standard bachelor who relies more on the microwave than the over. I don't use any of the special features but it's a sleek design, heats evenly, and is going over 1 year strong.
I would recommend this to a friend Rated 4 out of 5 stars
More than a microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works very well. It also has a grilling feature with a special metal tray. I tried cooking a frozen pizza but the crust didn't get very crisp--but it could be due to user error. Definitely a nice microwave for the sale price.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Good no-nonsense microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this to replace an older microwave that was starting to fail. I like the compact size and high power, although the dark colored inside took a bit of getting used to. Like it.
I would recommend this to a friend - Pros mentioned:Interior, Size
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ceramic inside. However I gave it 4 stars because I really wish the display panel lit up. Otherwise it’s a great size & I’m very happy with it!
I would recommend this to a friend Rated 4 out of 5 stars
Worthy product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had 2 microwaves fail within a couple weeks of each other. We didn't want to spend a ton as we are going to redo kitchen soon & want over the range unit for space savings. During our quick decision making shopping trip, this had the most bang for the buck for our family. We haven't used all its options, but is performing well.
I would recommend this to a friend





