Customer Ratings & Reviews
- Model:
- MG11H2020CT
- SKU:
- 8578027
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:HeatingCons mentioned:Button quality
homemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it gets hot right away, but I do not like the button that you open it with it get's hard to push in other than that I like the product .
I would recommend this to a friendBrand response from Samsung
Posted .Hello, I can understand that this has been a frustrating experience. Thank you for taking time to review your product. We manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143957884) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
- Pros mentioned:Size
Fantastic purchase...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is our first microwave purchase in 22 years and it was a good one...really the look of this, it’s compact size and the different setting that it has...I research other brands and models and was glad it picked a Samsung. Most of all our major appliances are Samsung and we haven’t been disappointed!
I would recommend this to a friend - Pros mentioned:Ease of use, Interior
Nice product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Like both microwave and broil options. Black ceramic interior very nice.
I would recommend this to a friendBrand response from Samsung
Posted .We're excited to hear that the sleek look of the black stainless steel is the perfect addition to your home. ^Lo
- Pros mentioned:Interior, Size
Perfect microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is compact and well designed. Very high tech with grilling feature. Highly recommended.
I would recommend this to a friend - Pros mentioned:Interior, Size
Powerful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small and powerful and love the ceramic interior. Very quiet in performance!
I would recommend this to a friendBrand response from Samsung
Posted .We're happy that you're happy, ErockNJ! Thanks for sharing. ^Jecca
- Pros mentioned:Size
Solid purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet microwave. Fits perfect into the allotted space. Not as powerful as my previous microwave, but still does the job.
I would recommend this to a friend - Pros mentioned:Size
works AS GOOD AS IT LOOKS.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The micro wave has a small foot print for its capacity,does a good job warming food while not over doing it.
I would recommend this to a friend - Pros mentioned:Heating
Strong mid sized microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fit exactly where i needed it to go. Ive been using it for one whole month now and everyone is happy with the purchase. Heats up food quickly and at one go. No need to keep microwaving the food because its not coming out hot enough. Glad i purchased insurance with it too just in case.
I would recommend this to a friend Great buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price l, works like great will buy agian 2 thumbs up .
I would recommend this to a friend- Pros mentioned:Interior
One of my favorite looking microwaves
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not like shopping for a car but looks do count for a microwave thats going to be a fixture in my kitchen for a few years. Does any microwave last forever. Nope. But this one seems to be well built, looks great inside and out. Im not sure if I'll ever use the grilling feature as I prefer to use an actual grille. Button and functions are straightforward. My second Samsung microwave purchase. The last one lasted me 4 years.
I would recommend this to a friend - Pros mentioned:Grilling
More then I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never imagined my microwave being able to be my oven also. This one of the type of things you buy but don't beleive you need a Manual for but I promise you this you should read. There is so many great ways to make sure what you want cooked it's cooked right. Also the intelligence of the microwave makes all the difference, I love Samsung everything I was proud of owning something like this that I never had before.
I would recommend this to a friend - Pros mentioned:Size
Good mid sized option.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking, works well. Fit good in the space we had.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Easy to operate!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is easy to operate and doesn't take up too much counter space.
I would recommend this to a friend - Pros mentioned:Size
Works well; not too big.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size, the power, and the look. I haven't used all of the features, but it suits my needs so far.
I would recommend this to a friend Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the best microwave I got does everything I love it
I would recommend this to a friend- Cons mentioned:Door, Noise level
It has glitches
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used the grilling element yet. What I’ve noticed is the door doesn’t always open, and there is randomly a buzzing sound when in use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CindySox, we are sorry to learn of the performance issues you may be experiencing with your product. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us. I am including a link to a helpful troubleshooting guide to support your concerns on the buzzing sound (https://bit.ly/3jql4iF). We would like to have the opportunity to speak with you regarding the microwave door. For further assistance, please reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143810672) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
- Pros mentioned:Ease of use, Grilling
Awesome, love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek modern look, love the grilling element. Easy and simple to use.
I would recommend this to a friend - Cons mentioned:Noise level
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nearly everything we own is Samsung. This microwave works well but, the top vibrates and makes a racket while running. Like there may be something loose inside inside upper side. If you put your hand on it it stops.
I would recommend this to a friend - Pros mentioned:Heating
Easy set up! Looks nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I’ve had this product for four days and when it heats and heats things thoroughly. My old microwave just wasn’t cutting it anymore. I have not tried the air fryer or real part of it yet, but will come back when I do.
I would recommend this to a friend - Pros mentioned:Ease of use
The best Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this Samsung microwave, I love that is has a ceramic, I love the grilling element and also the ECO mode. Easy to use, child safety is a plus.
I would recommend this to a friend