Customer Ratings & Reviews
- Model:
- MG11H2020CT
- SKU:
- 8578027
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Interior
Great features for it's size.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We recently overhauled our kitchen and took out the built in microwave and added this to a built in cabinet. It work very well. the stainless exterior matches our stove,dishwasher, fridge, and hardware. the interior ceramic is easy to clean. the grill/crisper feature is great, but does take a little more time to use. overall very pleased with the form and function. Samsung doesn't disappoint with this one.
I would recommend this to a friend - Pros mentioned:Grilling
Very Flexiable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this microwave is very flexible. It has the ability to grill, microwave and to become a roaster oven. It's built well and it seems that it could last for years great product.
I would recommend this to a friend - Pros mentioned:Grilling
does what I want it to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son likes the grill. Crisps up his cheese sticks. I just use it to warm stuff up. Does fine. I do miss that I can't use the kitchen timer and use the oven at the same time.
I would recommend this to a friend - Pros mentioned:Interior
Great for regular use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave for day to day use, the grilling feature is the only part that is lacking. Takes so long to warm up, ended up switching to regular microwave mode. Like the ceramic interior though! Matches our stove/oven. Overall good purchase!
I would recommend this to a friend very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great little microwave at a great price. More features than expected.
I would recommend this to a friend- Cons mentioned:Button quality
Love the interior
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ceramic interior! Not sure if it really is, but it seems like the quality of this one is SO much better than my old Panasonic. This ones isn't as high from a wattage perspective, but it still seems to do a better job. The interior is easy to clean and I haven't found the same issues others have mentioned about the buttons being difficult.
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the Samsung family! We are happy to hear that you are enjoying this microwave. ^Lo
- Pros mentioned:SizeCons mentioned:Noise level
stainless steel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was the right size to fit in the hole left from the old, dead microwave. It's loud and tinny but it's still alive; which is longer than the old one lasted! Never have used the broiler option ...
I would recommend this to a friendBrand response from Samsung
Posted .Hi sadia,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the microwave making a loud noise. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unusual sounds.
I highly recommend clicking these links below for a basic troubleshooting guide:
Microwave is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
For future reference please click on the link below on how to clean microwave to avoid unnecessary repairs:
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/MG11H2020CT/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144251586
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Ease of use
Great microwave for my purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is easy to operate. It does all the basic things expected of a microwave. It also has some features I wasn't completely familiar with. As I familiarize myself with the operations of the microwave and these features I am coming to enjoy it more.
I would recommend this to a friend - Cons mentioned:Door, Noise level
Not sure if mine was defective or not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I loved this microwave til after 5 days of using it the door wouldn't open when you pushed the button and it made a rattle like noise. I returned.
No, I would not recommend this to a friend - Pros mentioned:Grilling
Meets all my needs and then some!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it came time for a new microwave, I checked online and Best Buy as always had the best deals. We narrowed our search and then went into the store. A very nice young man helped us with our purchase. The new Samsung microwave also will grill and has a new surface inside that is much easier to clean. I'm very happy with it!
I would recommend this to a friend - Pros mentioned:Size
Space saving Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave to replace an older Samsung model that I have. I wanted something a bit smaller, but was a little worried that it wouldn't be as good at its job. Luckily, I was wrong. This microwave does everything my old one did, plus has a grilling feature. It takes up less counter space too which is just what I needed.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, like the crisper. Easy to clean. Easy to use. Larger than expected
I would recommend this to a friend - Pros mentioned:Heating, Size
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Size of oven = great Heats very well, with 30 second increments Readible board/ well lit
I would recommend this to a friend - Pros mentioned:Grilling
Sticking with Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace a similar Samsung microwave that was 18 years old--and it was ME that broke it. So I was sticking with a winner. I have not been disappointed--this oven is very well-made and does everything I need a microwave to. Even more, if you add in the grilling element. This was not my cheapest choice, but you get what you pay for. Highly recommended.
I would recommend this to a friend - Pros mentioned:Grilling, Size
Very nice microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it is spacious and heavy duty. The grilling element is a very nice feature.
I would recommend this to a friend - Pros mentioned:Size
Small compact and versatile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a smaller microwave with a decent amount of features. Relatively quiet. Buttons could be easier to push, sometimes you need to push harder for them to respond but not a major issue. I would recommend this microwave for anyone with limited counter space.
I would recommend this to a friend - Pros mentioned:Ease of use
great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this microwave, looks gorgeous and it is extremely easy to use.
I would recommend this to a friend - Pros mentioned:Grilling, Size
Great microwave for my daughter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size and cant wait to try out the grilling option.
I would recommend this to a friend - Pros mentioned:Size
It does the job
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for kitchens with limited counter space. You can add cooking time only in increments of 30 seconds, which is a small limitation. I like the fact that it beeps several reminders when it is done cooking.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you, BBYER003, for sharing your thoughts on this microwave. ^Jecca
- Pros mentioned:Size
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t need the browning unit but purchased this model for the size and price. Was also looking for a microwave that you didn’t need to press cook time first and had an interior light. This microwave was exactly what I was looking for
I would recommend this to a friend