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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2324 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,324 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my mom. She love the product is easy to use. It doesn't make noise like how other microwave do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this microwave for myself. I love it a lot. Samsun is such a good brand. My kids like to used it. It’s very easy to used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better condition than advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our business and it was discounted because it was pre-opened and in "fair" condition. The reality is, it was in NEW condition and we couldn't be happier with this product. Best Buy was beyond generous in how they characterized this product to our benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great counter microwave with a sleek and modern look. The grill is great, it heats up pizza like an oven so it's nice and crispy. Foood heats up thoroughly quickly. I like how there's an eco options to preserve some electricity.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the microwave works well to heat items up. I cannot fix the clock to the correct time- just have to try again. I have not tested out anything else yet in it: grilling or cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    decent microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good medium size microwave. havent quite figured out how to use the grilling element and directions included dont really explain it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Rap1020. Thank you for sharing your feedback with us. I understand you have an inquiry about our Grill function on the microwave. You can follow the instruction below or check your user manual on page 19
      1. Press the Grill button.
      2. Use the Number buttons to set the grilling time.
      For example, to grill 10 minutes, enter 1, 0, 0, 0
      (up to 30 minutes maximum).
      If you want to change the cooking time, press the Stop/
      Cancel button, and then enter a new time using the
      Number buttons.
      3. Press the Start button. The display counts down the time
      and beeps when the time has elapsed. ^Pat Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works as stated

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the small space cut out above my stovetop. It is pretty tight on the inside and haven't really figured out how to use the grill. It works really well for being so compact. I would definitely recommend for small spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for busy households

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our previous microwave for what seemed like forever. I have a house full of boys - tweens and teenagers - that never stop eating so a sturdy, reliable microwave is a must. We had recently switched our laundry units to Samsung so we decided to go with a Samsung microwave....not at all disappointed! It is very strong - you can count on your food being reheated or cooked appropriately without having to check and reheat multiple times. I love the defrost option - it gradually defrosts food and doesn't leave it partially cooked like some other microwaves. The reheat feature works perfectly too! I highly recommend this for anyone that uses their microwave several times a day all week long. (I waited a few months before writing this to make sure I was still in love.)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice microwave for small spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller microwave, has a nice grill feature with heating element. Must keep clean and becareful to not use metal on microwave setting and no plastic on grill setting

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Surprisingly spacious for 1.1 size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my work location with about 50 people in the office. Seems to be holding up well. Slightly on the heavy side and just make sure you have room for the size. Good product for the size that it is and surprisingly spacious for the 1.1 size. Overall happy with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great countertop microwave and looks good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like having to hit the start button after hitting the add 30 seconds button or the 1 minute button. Those buttons should start immediately after pushing the button without having to hit start. Otherwise I like the microwave a lot.

    I would recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Thanks for the feedback, Josie!
      - Ms. SamsungMsSamsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy Operation Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave is compact but has good cooking power. I use it multiple times daily and it does no disappoint. I looked at many microwaves before choosing this one and I definitely made a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave because it was on sale, but when I got home is when I saw all the features that it has, and is an excellent product. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Grilling

    Rated 4 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I would recommend this product to anyone it's got a special grilling

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my kitchen. I wish the +30 seconds button activated the microwave right away, but instead you have to hit start afterwards. Other than that I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little small but powerful. So far we love it. We needed a smaller one for our remodel and this one was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Heating
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well heats quickly. Only negative is its very noisy? 3 stars because it's so noisy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Maggie,

      Thank you for reaching out and letting us know that your Samsung microwave heats quickly despite making noise. We apologize for the inconvenience this might have caused you. We're here to help.

      Attached is a link to the troubleshooting guide that you may check, which can help fix the noise issue with your Samsung microwave.
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      You may also refer to the user manual for additional troubleshooting steps that you can do if you encounter any issues with the product in the future. See pages 31-32.
      https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf

      For other concerns, do not hesitate to reach out via our Support Channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144226086

      -Angelica Samsung

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Looks nice and easy to use display touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek look and very easy to use the digital touchscreen! The turntable does make some vibration noise when cooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the price. Lots of features and a nice streamlined look. The only thing I would change is to add a quick minute button. Love the browning feature.

    I would recommend this to a friend
  • Pros mentioned:
    Interior

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appearance and working is fine. Ceramic inside is appealing. Would have liked it more if it were more intuitive. You need to press start after setting the time instead of it automatically starting.

    I would recommend this to a friend