Customer Ratings & Reviews
- Model:
- MG11H2020CT
- |
- SKU:
- 8578027
Customer reviews
Rating 4.3 out of 5 stars with 2324 reviews
(2,324 customer reviews)Rating by feature
- Performance4.3
Rating 4.3 out of 5 stars
- Cook Settings4.3
Rating 4.3 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Works well, but don't expect it to last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having young kids means you use your microwave a lot. We went through three different sub-1.5 cubic foot microwaves in about 18 months (1 Panasonic, 1 GE, and 1 LG), each of which broke with less than 8 months of usage (figure about 3x per day). Thank heavens for the 2-year Best Buy warranty I purchased on each of them as BB just let me replace them with another model each time. Figured I'd give the Samsung a try and was very happy with it. Well, we got exactly 28 months of life out of this one before the door release mechanism has given up the fight. Of course we are now 4 months outside of the 2-year BB warranty so i guess I'll have to try something else now. Microwave worked very well (and frankly still does), but it's nearly impossible to get the door open now. I would have rated this 4-4.5 stars, but I still don't think an appliance should break in only 28 months. I should have immediately brought it back when I started seeing the occasional door release issues about 6 months ago.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TinNJ,
Thank you for your feedback regarding your Samsung Microwave door.
We at Samsung always strive to innovate our product line and provide the best possible customer experience.
Please feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
Thank you for choosing Samsung. Have a great day.
^^Ross
Rated 5 out of 5 stars
Solid Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid microwave. Haven't used all the features but it works as advertised.
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Working great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung microwave oven is a good fit to our Samsung line of appliances and it's been working great without any issues for past couple of months. Great product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Brand match very well . Very easy to use.not to big but fits perfect
I would recommend this to a friend Rated 5 out of 5 stars
Pretty Awesome Little Micro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced our 30+ year old microwave with this unit. Although I'd originally looked at the micros that also had air fryer capabilities, along with the grilling feature, I could not manage to overcome the price point...plus those units would not fit in the space allocated. This is a pretty nifty unit. The husband uses the micro only, with none of the presets, but I find that I use the whole features list. Suggestion: I preheat the grill coil for about one minute before placing the food in the unit. Also, as the grill coil is really only on the back half, I also place my food off-center so the food will rotate under the coil.
I would recommend this to a friend- Pros mentioned:Heating
Rated 5 out of 5 stars
Fantastic Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down this microwave was a great purchase. It does everything that I need it to do and quickly warms, cooks and defrosts food. It is a stylish addition to my kitchen and has a great brand name that you can rely on for known quality. The price was reasonable also.
I would recommend this to a friend - Pros mentioned:Interior
Rated 5 out of 5 stars
Checked all the boxes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave met my criteria, 1) light on when door is opened, 2) numbers easy to read, and 3) good reviews. Also found that interior with enamel finish cleans up well. Have not used the automatic features to any extent. Light on when door is opened is actually a big deal to us.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to match the fridge, dishwasher, and range Pros: Convenient Easy to use Multiple settings Cons: I don't like the exposed coil on the top
I would recommend this to a friend - Pros mentioned:Ease of use, Interior
Rated 3 out of 5 stars
Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good Samsung microwave. I like it a lot
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung microwave. We appreciate you taking the time to leave us a review. You made an excellent choice for your home and we are pleased to hear how happy you are.
For your future reference, you may visit this link https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number 1144546727.
-Noraina
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
This is a really nice microwave and works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this microwave because it was stainless steel. The microwave was easy to use for the most part although you do have to read the directions for some aspects of use.
I would recommend this to a friend Rated 4 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an old one and it's working good, have not used all the features yet but I'm happy with my purchase
I would recommend this to a friendRated 4 out of 5 stars
Good microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work as it should. It has a nice browning element. The keypad works as expected although at times it needs a little extra force. The kitchen timer works perfectly and reverts back to the clock when the time expires, no need to do anything. The sound alert is a standard 4 beeps that are pleasant. The only thing I would like to see is the keypad backlit. Overall I like it.
I would recommend this to a friendRated 5 out of 5 stars
Nice microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a good microwave so far. I like the color of the ceramic Inside and that it doesn’t show every food splatter but is also easy to wipe. The food has all come out heated evenly and does not taste rubbery. I would like to have received more information in the manual about using the grill and combi options but nothing I can’t figure out with use.
I would recommend this to a friend- Pros mentioned:Interior
Rated 4 out of 5 stars
Good solid microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well on counter. Buttons are intuitive. Interior is easy to clean. Note that the watts isn't as high as some others. Takes a bit longer to warm foods.
I would recommend this to a friend - Pros mentioned:Interior
Rated 5 out of 5 stars
The best Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and enjoy the ceramic bs other styles. Highly recommend
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Nice on the counter microwave, does the job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase so far, does the job. The unit is a bit noisy, but overall nice for the price so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung grilling microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome new microwave Samsung just made with grilling capability. I like the ceramic inside rather than the traditional epoxy type. The quick touch cooking is easy and this looks nice on our countertop.
I would recommend this to a friend Rated 4 out of 5 stars
2nd purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay so I'm not sure that I should really give this microwave a 4 star except for the fact that I really like it. It is solid and simple to use even with all the features. Gotta admit though - I never used the grill feature on my first one....maybe this time. The reason I did not give it a 5 star is because the first one of these I bought only lasted 3.5 years. Is this a normal lifetime for a microwave anymore???? I did buy a second one of the same model though.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Happy Customer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the performance of this product. Perfect size and color for my kitchen
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Samsung - 1.1 Cu. Ft. Countertop Microwave - Stainless Steel (Silver) for my new apartment and am totally pleased with this purchase. It's the perfect size for a countertop and it has additional features such as a grilling that keeps food crispy.
I would recommend this to a friend





