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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2324 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,324 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little small but powerful. So far we love it. We needed a smaller one for our remodel and this one was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quietband efficient. Looks durable. Was fairly priced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great countertop microwave and looks good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like having to hit the start button after hitting the add 30 seconds button or the 1 minute button. Those buttons should start immediately after pushing the button without having to hit start. Otherwise I like the microwave a lot.

    I would recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Thanks for the feedback, Josie!
      - Ms. SamsungMsSamsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the performance of this product. Perfect size and color for my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my kitchen. I wish the +30 seconds button activated the microwave right away, but instead you have to hit start afterwards. Other than that I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Looks nice and easy to use display touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek look and very easy to use the digital touchscreen! The turntable does make some vibration noise when cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice mictowavr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits our needs perfectly and matches all the othe samsung appliances in our kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Awesome Little Micro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced our 30+ year old microwave with this unit. Although I'd originally looked at the micros that also had air fryer capabilities, along with the grilling feature, I could not manage to overcome the price point...plus those units would not fit in the space allocated. This is a pretty nifty unit. The husband uses the micro only, with none of the presets, but I find that I use the whole features list. Suggestion: I preheat the grill coil for about one minute before placing the food in the unit. Also, as the grill coil is really only on the back half, I also place my food off-center so the food will rotate under the coil.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well, but don't expect it to last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having young kids means you use your microwave a lot. We went through three different sub-1.5 cubic foot microwaves in about 18 months (1 Panasonic, 1 GE, and 1 LG), each of which broke with less than 8 months of usage (figure about 3x per day). Thank heavens for the 2-year Best Buy warranty I purchased on each of them as BB just let me replace them with another model each time. Figured I'd give the Samsung a try and was very happy with it. Well, we got exactly 28 months of life out of this one before the door release mechanism has given up the fight. Of course we are now 4 months outside of the 2-year BB warranty so i guess I'll have to try something else now. Microwave worked very well (and frankly still does), but it's nearly impossible to get the door open now. I would have rated this 4-4.5 stars, but I still don't think an appliance should break in only 28 months. I should have immediately brought it back when I started seeing the occasional door release issues about 6 months ago.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heating
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well heats quickly. Only negative is its very noisy? 3 stars because it's so noisy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Maggie,

      Thank you for reaching out and letting us know that your Samsung microwave heats quickly despite making noise. We apologize for the inconvenience this might have caused you. We're here to help.

      Attached is a link to the troubleshooting guide that you may check, which can help fix the noise issue with your Samsung microwave.
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      You may also refer to the user manual for additional troubleshooting steps that you can do if you encounter any issues with the product in the future. See pages 31-32.
      https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf

      For other concerns, do not hesitate to reach out via our Support Channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144226086

      -Angelica Samsung

  • Pros mentioned:
    Interior

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appearance and working is fine. Ceramic inside is appealing. Would have liked it more if it were more intuitive. You need to press start after setting the time instead of it automatically starting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the price. Lots of features and a nice streamlined look. The only thing I would change is to add a quick minute button. Love the browning feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as it should. It has a nice browning element. The keypad works as expected although at times it needs a little extra force. The kitchen timer works perfectly and reverts back to the clock when the time expires, no need to do anything. The sound alert is a standard 4 beeps that are pleasant. The only thing I would like to see is the keypad backlit. Overall I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Interior

    Rated 3 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good Samsung microwave. I like it a lot

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave oven is a good fit to our Samsung line of appliances and it's been working great without any issues for past couple of months. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using my microwave in a new a wonderful way!

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Fantastic Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down this microwave was a great purchase. It does everything that I need it to do and quickly warms, cooks and defrosts food. It is a stylish addition to my kitchen and has a great brand name that you can rely on for known quality. The price was reasonable also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old one and it's working good, have not used all the features yet but I'm happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice microwave for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to match the fridge, dishwasher, and range Pros: Convenient Easy to use Multiple settings Cons: I don't like the exposed coil on the top

    I would recommend this to a friend
  • Pros mentioned:
    Interior

    Rated 5 out of 5 stars

    Checked all the boxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave met my criteria, 1) light on when door is opened, 2) numbers easy to read, and 3) good reviews. Also found that interior with enamel finish cleans up well. Have not used the automatic features to any extent. Light on when door is opened is actually a big deal to us.

    I would recommend this to a friend
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