Customer Ratings & Reviews
- Model:
- MG11H2020CT
- |
- SKU:
- 8578027
Customer reviews
Rating 4.3 out of 5 stars with 2323 reviews
(2,323 customer reviews)Rating by feature
- Performance4.3
Rating 4.3 out of 5 stars
- Cook Settings4.3
Rating 4.3 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little small but powerful. So far we love it. We needed a smaller one for our remodel and this one was perfect
I would recommend this to a friendRated 5 out of 5 stars
Excellent for busy households
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had our previous microwave for what seemed like forever. I have a house full of boys - tweens and teenagers - that never stop eating so a sturdy, reliable microwave is a must. We had recently switched our laundry units to Samsung so we decided to go with a Samsung microwave....not at all disappointed! It is very strong - you can count on your food being reheated or cooked appropriately without having to check and reheat multiple times. I love the defrost option - it gradually defrosts food and doesn't leave it partially cooked like some other microwaves. The reheat feature works perfectly too! I highly recommend this for anyone that uses their microwave several times a day all week long. (I waited a few months before writing this to make sure I was still in love.)
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Nice microwave for small spaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller microwave, has a nice grill feature with heating element. Must keep clean and becareful to not use metal on microwave setting and no plastic on grill setting
No, I would not recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Surprisingly spacious for 1.1 size.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my work location with about 50 people in the office. Seems to be holding up well. Slightly on the heavy side and just make sure you have room for the size. Good product for the size that it is and surprisingly spacious for the 1.1 size. Overall happy with the product.
I would recommend this to a friend Rated 4 out of 5 stars
Great countertop microwave and looks good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like having to hit the start button after hitting the add 30 seconds button or the 1 minute button. Those buttons should start immediately after pushing the button without having to hit start. Otherwise I like the microwave a lot.
I would recommend this to a friendBrand response from MsSamsung
Posted .Thanks for the feedback, Josie!
- Ms. Samsung
Rated 4 out of 5 stars
Good microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work as it should. It has a nice browning element. The keypad works as expected although at times it needs a little extra force. The kitchen timer works perfectly and reverts back to the clock when the time expires, no need to do anything. The sound alert is a standard 4 beeps that are pleasant. The only thing I would like to see is the keypad backlit. Overall I like it.
I would recommend this to a friendRated 5 out of 5 stars
Pretty Awesome Little Micro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced our 30+ year old microwave with this unit. Although I'd originally looked at the micros that also had air fryer capabilities, along with the grilling feature, I could not manage to overcome the price point...plus those units would not fit in the space allocated. This is a pretty nifty unit. The husband uses the micro only, with none of the presets, but I find that I use the whole features list. Suggestion: I preheat the grill coil for about one minute before placing the food in the unit. Also, as the grill coil is really only on the back half, I also place my food off-center so the food will rotate under the coil.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 4 out of 5 stars
Looks nice and easy to use display touchscreen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sleek look and very easy to use the digital touchscreen! The turntable does make some vibration noise when cooking.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for my kitchen. I wish the +30 seconds button activated the microwave right away, but instead you have to hit start afterwards. Other than that I love it.
I would recommend this to a friend - Pros mentioned:Ease of use, Interior
Rated 3 out of 5 stars
Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good Samsung microwave. I like it a lot
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung microwave. We appreciate you taking the time to leave us a review. You made an excellent choice for your home and we are pleased to hear how happy you are.
For your future reference, you may visit this link https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number 1144546727.
-Noraina
Rated 3 out of 5 stars
Works well, but don't expect it to last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having young kids means you use your microwave a lot. We went through three different sub-1.5 cubic foot microwaves in about 18 months (1 Panasonic, 1 GE, and 1 LG), each of which broke with less than 8 months of usage (figure about 3x per day). Thank heavens for the 2-year Best Buy warranty I purchased on each of them as BB just let me replace them with another model each time. Figured I'd give the Samsung a try and was very happy with it. Well, we got exactly 28 months of life out of this one before the door release mechanism has given up the fight. Of course we are now 4 months outside of the 2-year BB warranty so i guess I'll have to try something else now. Microwave worked very well (and frankly still does), but it's nearly impossible to get the door open now. I would have rated this 4-4.5 stars, but I still don't think an appliance should break in only 28 months. I should have immediately brought it back when I started seeing the occasional door release issues about 6 months ago.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TinNJ,
Thank you for your feedback regarding your Samsung Microwave door.
We at Samsung always strive to innovate our product line and provide the best possible customer experience.
Please feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
Thank you for choosing Samsung. Have a great day.
^^Ross
- Pros mentioned:Interior
Rated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appearance and working is fine. Ceramic inside is appealing. Would have liked it more if it were more intuitive. You need to press start after setting the time instead of it automatically starting.
I would recommend this to a friend - Pros mentioned:HeatingCons mentioned:Noise level
Rated 3 out of 5 stars
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well heats quickly. Only negative is its very noisy? 3 stars because it's so noisy.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Maggie,
Thank you for reaching out and letting us know that your Samsung microwave heats quickly despite making noise. We apologize for the inconvenience this might have caused you. We're here to help.
Attached is a link to the troubleshooting guide that you may check, which can help fix the noise issue with your Samsung microwave.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
You may also refer to the user manual for additional troubleshooting steps that you can do if you encounter any issues with the product in the future. See pages 31-32.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144226086
-Angelica
Rated 4 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for the price. Lots of features and a nice streamlined look. The only thing I would change is to add a quick minute button. Love the browning feature.
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Working great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung microwave oven is a good fit to our Samsung line of appliances and it's been working great without any issues for past couple of months. Great product.
I would recommend this to a friend Rated 4 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an old one and it's working good, have not used all the features yet but I'm happy with my purchase
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
perfect size with mega options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our larger microwave was old and quit, but we oved all the options. Fortunately same options kn a smzller version is perfect for us seniors.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect size. I like it, my wife loves it. it easy to understand in the display, works very good to replaced my old one
I would recommend this to a friend - Pros mentioned:Grilling
Rated 5 out of 5 stars
A grilling element?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never seen grilling element in microwave and Was skeptical until I learned to use it. Works good to add crisp crunch to foods
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
Fantastic Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down this microwave was a great purchase. It does everything that I need it to do and quickly warms, cooks and defrosts food. It is a stylish addition to my kitchen and has a great brand name that you can rely on for known quality. The price was reasonable also.
I would recommend this to a friend





